The menu says there is a 10% service fee that will be added to the final bill. As Israelies we usually tip at least 10% so that was fine for us , but that statement is a bit rude though ligal. We were 4 persons and have ordered 3 salad dishes and one special "Douzani" dish. The menu says that the salads come with bread and butter. The first 2 salads were served relatively quicky( about 20-25 minutes) but no bread was served . We waited for about 10-15 minutes for the third salad to be served, and another 10-15 minutes for the special dish. After realizing that there was no intention to bring the bread , we asked one of the waitreses what about the bread, and she said that she will check. Waited for another 5-10 minutes with no progress , asked another waitress , she said that the salads are not served with bread ,although it is clearly stated in the menu. We said that to the waitress and she said the she will check. After another 10-15 minutes the first bread ( out of 3) arrived with an explanation that they have a new menu and they are not used to it. The bread was freshly baked and good. Then came the second, again freshly baked and good. And the third was just a tost of regular bread. Later we asked for water, was served after 2 reminders. Finally the check also was brought after a few reminders. The check was indeed including 10% service. We decided to aproch the casheer and not wait for the waiters to take the payment. To be fair , after I said that we will pay the 10% service though it was pretty bad , the owner agreed to reduce the service fee with an explanation that they were short 2 waiters.