炭火庵 京都駅前店 — Restaurant in Kyoto

I'm giving this place two stars for two reasons. Firstly, they gave us kimchi as a side dish at the beginning and made us pay for it. I'm allergic to fermented food so naturally I didn't even take a bite. Secondly, I asked for a receipt when we just paid our bills but the staff told me that they don't issue receipts. It's pretty common sense for businesses to print out receipts for their customers, but they just told us "申し訳ない" (sorry). The reason why I asked for one was because the total didn't add up. We ordered 3 dishes + 2 rice + 2 drinks and the total was around 4.600円. It's way beyond what's written in the menu. Overall,...

The staff attitude is terrible. Absolutely terrible. I would not advise anyone to go there! They put us in the corner where it’s crammed and facing a wall when there were other tables available. We asked to change but they wouldn’t allow. We made a booking but we were told it was our last order at the 35 minute mark. They weren’t closing for another 3 hours. the staff made us feel as though they wanted us to leave. Their chicken wings are flavorless. The restaurant was also very dirty, the decor and furniture are old. A screw was jutting out from under the table and...

Food is very good, but lacks in variety. The place is small and cute, but at the cost of available seats. As a result, there are often long queues outside the restaurant that can last up to an hour. They take your order while you are in line, so your food and drinks will be ready once you are seated. If you don't mind the wait, it's a fun place to try. Otherwise, I'd recommend...