Nanpengyou Hotpot — Restaurant in Subang Jaya

Tried Boyfriend Hotpot for the first time and it was such a great experience! We ordered the RM138 family set, and honestly, it was totally worth it. The portion was generous — fresh meats, clean seafood, and a good variety of vegetables, all nicely presented.We went with the tomato and mala soup base, and both were rich, flavorful, and clearly made with quality ingredients. The tomato broth was comforting and slightly sweet, while the mala had that perfect numbing kick without being too oily. The restaurant itself was clean and cozy, with strong air-conditioning and a calm atmosphere — perfect for catching up with friends or a casual family dinner. The staff were friendly and attentive, explaining the dishes and helping us feel welcome.For the price, the quality and quantity really impressed us. Left the place full and satisfied! Definitely a spot I’ll come back to whenever I crave hotpot. Highly recommend for anyone looking for a relaxing and tasty...

Parking is fine too. Park road side will do. But quite hard to find this place. We are come as it’s so high rated 4.8 stars but we only realise it could be the bought reviews. If u rate 5 stars u will get a set of pork slices worth rm14.9. But the pork slice actually not so fresh already. Anyway, we also doubt the deliciousness but since we are here then we try.

Service is good. I can feel that when I was about to find something they will come and ask do u need help. Quite observant 👍🏻

Food wise: Imo not much dishes to order. And quite pricy. The soup is good, at least I don’t feel very thirsty after meal. They have set of 79.90 and 138 ish I personallly feel not so worth. Drinks. Expensive hmmm…

Environment and design quite nice and comfortable.

Overall is Erm.. won’t be my first choice for steamboat. Ntg...

Today, 28/1/2025, I had my CNY reunion dinner at Nan Peng You Hotpot (Bukit Serdang branch).

I ordered TWO “Set A Super Value Set (S)”, but when the food was served, we only received two pots of soup and one set of dishes (配料). The other set of dishes was missing.

After waiting for another 20 minutes, the second set was still not served. We called a young chinese guy waiter to check, but his attitude was terrible. When we told him the food hadn’t been served, he looked at the order receipt and seemed confused, not knowing what had or hadn’t been served. Then he asked me, the customer, to tell him what was missing so he could bring it.

I was thinking, what kind of attitude is this? Isn’t it your job as a waiter to cross-check the order receipt and the food served? Why are you asking the customer to do your job?

To make things worse, all the staff there seemed confused. They didn’t mark down what had already been served on the receipt, which is why they didn’t know what was missing. Isn’t this a basic standard practice in a restaurant? Are you seriously expecting your customers to manage this for you?

Finally, the missing set of dishes (配料) was served, but it was incomplete—it only came with 2 plates of pork slices instead of the 3 plates that were supposed to be included in the set.

We also ordered 3 additional plates of pork slices in the same order. In total, 4 plates were missing.

After asking FOUR times, the missing 4 plates were finally served. This level of service is completely unacceptable.

I am seriously wondering how your restaurant trains its staff. This is my second visit. The first visit was great, but this time was terrible.

今天（28/1/2025），我在男朋友火锅（Bukit Serdang分行）吃除夕夜年夜饭

我们点了两个“Set A Super Value Set (S)”，但是上菜时却只上了两锅汤和一份配料，另外一份配料完全没上。

等了20分钟后，第二份配料还是没上。 我们叫了一位年轻华人男生服务员来确认，他的态度非常差。我们告诉他还没上齐，他看了一下点单单据，竟然一脸茫然，根本不知道哪些已经上了，哪些还没上。然后他竟然问我，要我这个顾客告诉他还差哪些东西，他去拿。

我当时心想，这是什么服务态度？身为服务员，难道不是你们的职责去检查单据，确保食物都上齐了吗？你竟然反过来问我？

而且你们的员工全部看起来都很迷茫，根本没有在单据上标记已经上的菜品，所以才会搞不清楚哪些已经上了，哪些还没上。难道这不是餐厅的基本操作吗？...