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Sonora Grill La Isla Cancún

Name: Sonora Grill La Isla Cancún
Telephone: +52 998 208 6410
Price range: $$$
Rating: 4.6

Mexico Quintana Roo CancúnSonora Grill La Isla Cancún

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This restaurant is by far my favorite here in La Isla Hotel Zone, if not, in Cancun. At first we thought that we were just so hungry on our first day in Cancun that regardless where and what we eat, it will always taste excellent. But we were wrong, Sonora Grill has the best food and service in Cancun. Let me list all we've tried from their menu from Day 1 through Day 6 of our Cancun vacation. We ordered the following in no particular order --- crispy ribeye with guacamole, all their ensaladas, grilled octopus on cheese potato patty, blue softshell crab tacos, ribeye bone marrow tacos, Wellington burger (THE BEST burger I've tried and experienced), monkey fruit drink, ribeye bone marrow soup. Each of these dishes came with a surprise of different culinary grade presentation, taste and experience. (I have added photos of some of what we ordered) About Sonora Grill service, IT IS EXCELLENT bar none!!! I normally get this type of service in fine dining restaurants in United States, but theirs went above and beyond my expectation. We dined here every single day of our trip and had different wonderful people serving our table with the same care and attention to details. They bring what we need to the table even before we ask for it like they can read our minds or they just know how to "read our table." My wife and I are foodies and we have nothing bad to say about Sonora Grill in La Isla Cancun location. They are the best and we can say that if you cannot find any reason why to visit Cancun, well, Sonora Grill is worth coming to Cancun! Kudos to the management and whole staff of Sonora Grill La Isla Cancun. Great job guys!!!

Alan Santos

I had the pleasure of eating here a few weeks ago but I got too busy after the trip to write a review until now. I've eaten a lot of delicious food at a lot of great restaurants but this has been the BEST culinary experience of my life so far! Everything was spectacular from beginning to end. Our waiter (Esteban) was attentive, knowledgeable and enthusiastic. He walked us thru the menu and explained several of their dishes in detail. We tried several of his recommendations and they were all phenomenal! Sincere thank you to Esteban for making the experience even better! From the starters with exceptionally fresh ingredients, to the high quality cuts of meat, to the "fall off the bone" steaks, everything was flawless. My wife and I could not believe how many times we were impressed with the food and the presentation. Speaking of presentation, the specialty cocktails were some of the best drinks I have ever had the opportunity to drink! Take a look at my pictures but I swear to you that every thing tastes EVEN BETTER than it looks! This dining experience was so good that I would consider eating here as a tourist activity like an excursion! To be 100% honest it was better than a few of the excursion we paid for. We will definitely be coming back to this restaurant every single time we visit Cancun! I highly suggest you make some time in your vacation to go to this restaurant and have an incredible culinary experience! Cheers!

Susanth Sivaraman

I've visited this Sonora Grill location twice. I made 1 visit during both of my trips to Cancun over the past 2 years. I wish I could give this place a higher rating, but I was immensely disappointed by my most recent visit, to say the least. This place is a hit-or-miss type of situation depending on the day and/or your server. My first visit a year ago was so spectacular that I told our server I would be back next year. However, this time around, my experience was quite different from the last. The food was good overall except for 1 extremely salty entrée (Rib Eye Barbacoa). The service this time was absolutely garbage even though there were 2 managers around. I asked the server about a fried shrimp appetizer to which he told me they had. It turned out to be a fried octopus appetizer when it came to our table. They were very pressed about us not ordering something to drink. They've asked a total of 5 times. We saw one of the managers talking and pointing at us, which was not very nice to see. Our server was nowhere to be found after a certain point in time. We had to hunt down one of the managers to get the bill. While paying for our meal, we were told "We recommend you tip 20%". Funny enough, all of that wasn't what made me upset. What actually made me upset was the ice cream. I was offered ice cream after my meal during my last visit and during this visit, the table next to us got ice cream after their meal. We were offered nothing after paying and were left sitting there awkwardly. We ended up leaving without asking about it because the server was once again nowhere to be found! The difference in experience was quite real. I definitely left feeling a bit discriminated against. Unfortunately, I will not be returning to Sonora Grill on any of my future Cancun visits. You're a 3 dollar sign restaurant, start acting like it.

Sandy

Just want to say our server/service was great super friendly and chatted us up on our trip…. But the food… it’s just subpar for Sonora Grill. I’ve been to Parilla Urbano in PDC and SG in CDMX and both were awesome and memorable (had dinner) but this trip to Cancun was not. We had a late lunch and ordered “lunch” items. - carne en su jugo w/marrow, this was tasty but didn’t have carne in it. But viscosity was good and deep flavor. - Lorenza de Ribeye (tostadas), overly cheesy, I couldn’t really tell what I was eating. Beef was lost and flavor unbalanced. 👎🏼 - Caesar Salad, literally like 2 whole heads of romaine hearts (wedges style) while it had enough dressing it lacked flavor and balance - Grilled Beet Salad, tasty with whole goat cheese crumbles and whipped cheese underneath - Wellington Burger, this was the biggest flop! Burger came out encased in dough, the “filling” was oddly too sweet and the little burger patty inside was very underwhelming and over cooked. The gimmick was that it came with a syringe of nacho cheese 🤢that the server injects into ur burger and the. Cuts it in half for you. The whole thing was just wrong and super unbalanced… the side of fries that came with it was definitely a recooked fry with a hard and unsatisfying exterior and almost hollow center…smh - Short Rib Lasagna, flavor was pretty good and it came with a parker house style roll that was pillowy soft. Not something we would usually order but nothing to rave about Place looks cool as all their properties, the manager was on the floor in plain sight but never made eye contact with us or came over for a visit, but made sure he schmoozed up the 2 older white ladies a table over

Po Wang

When I had read some if the inherent reviews about this being one their best dinning experiences ever, I was like yeah, right, whatever. I've eaten many, many expensive restaurants in the world, LA, Chicago, Miami, Lima, Medallion, Dallas, Boston, and the list could on. Sonora may be the best ever! Let's start with the service. Gabriel and his trust right hand man Captain Jose were awesome, exceptional, attentive, theatrical, timely. Anticipating our ever need. It was crazy. They would show up with exactly what I wanted, when I wanted it. Like out if no where, they were my culinary valets. My wife and I had a 4 course meal a la carte. Soups, salad, appetizers, entrée and dessert. Each was unique and exceptional. Meat Juice Soup - Que Fantastico! The Groper fish, is some of the best fish I've ever eaten. The whole dinning experience has been created right down to a science that really is just exceptional. Just look at their website! It's got to the best restaurant website I've ever seen. The Sonora Grill team just has nailed ever little detail! And to top it off, the price was so surprising reasonable for a dinning experience like this. So glad we just came across the hidden gem of a culinary oasis!

Jon Pippert

Well, where to start! It was overall an exceptional experience! Service was great, starting from the welcome at the reception and professionalism until the very end. The restaurant manager welcomed us at our table, introduced us to our waiter who was very helpful and attending at all times despite us not speaking Spanish. He answered all our questions and provided us with the best recommendations. Ambiance was great. We loved the decoration, especially the bar. They had high hygiene standards, including the bathroom, which I think is extremely important during the pandemic. And last but certainly not the least, food was exceptional! We loved every single item that we tried in the menu but tacos were the best I’ve ever had in my life (and I live in New York which means I eat a lot of tacos!). And MEAT JUICE WITH MARROW is a must try! It is a pity I cannot upload videos here as the service of the dish was also amazing. Check out their website where there is a short video. And finally same for coffee cake. What a treat! Moreover, it was very good value for money, too. Hence the best restaurant in Cancun, so do not hesitate to try. Chapeaux to the whole team!

SENEM AYDOGAN

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Address

Blvd. Kukulcan Km 12, La Isla, Zona Hotelera, 77504 Cancún, Q.R., Mexico

Map

Phone

+52 998 208 6410

Call

Website

sonoragrill.com.mx

Visit

Overview

4.6

(879 reviews)$$$

This restaurant is by far my favorite here in La Isla Hotel Zone, if not, in Cancun. At first we thought that we were just so hungry on our first day in Cancun that regardless where and what we eat, it will always taste excellent. But we were wrong, Sonora Grill has the best food and service in Cancun. Let me list all we've tried from their menu from Day 1 through Day 6 of our Cancun vacation. We ordered the following in no particular order --- crispy ribeye with guacamole, all their ensaladas, grilled octopus on cheese potato patty, blue softshell crab tacos, ribeye bone marrow tacos, Wellington burger (THE BEST burger I've tried and experienced), monkey fruit drink, ribeye bone marrow soup. Each of these dishes came with a surprise of different culinary grade presentation, taste and experience. (I have added photos of some of what we ordered) About Sonora Grill service, IT IS EXCELLENT bar none!!! I normally get this type of service in fine dining restaurants in United States, but theirs went above and beyond my expectation. We dined here every single day of our trip and had different wonderful people serving our table with the same care and attention to details. They bring what we need to the table even before we ask for it like they can read our minds or they just know how to "read our table." My wife and I are foodies and we have nothing bad to say about Sonora Grill in La Isla Cancun location. They are the best and we can say that if you cannot find any reason why to visit Cancun, well, Sonora Grill is worth coming to Cancun! Kudos to the management and whole staff of Sonora Grill La Isla Cancun. Great job guys!!!

Alan Santos

I had the pleasure of eating here a few weeks ago but I got too busy after the trip to write a review until now. I've eaten a lot of delicious food at a lot of great restaurants but this has been the BEST culinary experience of my life so far! Everything was spectacular from beginning to end. Our waiter (Esteban) was attentive, knowledgeable and enthusiastic. He walked us thru the menu and explained several of their dishes in detail. We tried several of his recommendations and they were all phenomenal! Sincere thank you to Esteban for making the experience even better! From the starters with exceptionally fresh ingredients, to the high quality cuts of meat, to the "fall off the bone" steaks, everything was flawless. My wife and I could not believe how many times we were impressed with the food and the presentation. Speaking of presentation, the specialty cocktails were some of the best drinks I have ever had the opportunity to drink! Take a look at my pictures but I swear to you that every thing tastes EVEN BETTER than it looks! This dining experience was so good that I would consider eating here as a tourist activity like an excursion! To be 100% honest it was better than a few of the excursion we paid for. We will definitely be coming back to this restaurant every single time we visit Cancun! I highly suggest you make some time in your vacation to go to this restaurant and have an incredible culinary experience! Cheers!

Susanth Sivaraman

I've visited this Sonora Grill location twice. I made 1 visit during both of my trips to Cancun over the past 2 years. I wish I could give this place a higher rating, but I was immensely disappointed by my most recent visit, to say the least. This place is a hit-or-miss type of situation depending on the day and/or your server. My first visit a year ago was so spectacular that I told our server I would be back next year. However, this time around, my experience was quite different from the last. The food was good overall except for 1 extremely salty entrée (Rib Eye Barbacoa). The service this time was absolutely garbage even though there were 2 managers around. I asked the server about a fried shrimp appetizer to which he told me they had. It turned out to be a fried octopus appetizer when it came to our table. They were very pressed about us not ordering something to drink. They've asked a total of 5 times. We saw one of the managers talking and pointing at us, which was not very nice to see. Our server was nowhere to be found after a certain point in time. We had to hunt down one of the managers to get the bill. While paying for our meal, we were told "We recommend you tip 20%". Funny enough, all of that wasn't what made me upset. What actually made me upset was the ice cream. I was offered ice cream after my meal during my last visit and during this visit, the table next to us got ice cream after their meal. We were offered nothing after paying and were left sitting there awkwardly. We ended up leaving without asking about it because the server was once again nowhere to be found! The difference in experience was quite real. I definitely left feeling a bit discriminated against. Unfortunately, I will not be returning to Sonora Grill on any of my future Cancun visits. You're a 3 dollar sign restaurant, start acting like it.

Sandy

Just want to say our server/service was great super friendly and chatted us up on our trip…. But the food… it’s just subpar for Sonora Grill. I’ve been to Parilla Urbano in PDC and SG in CDMX and both were awesome and memorable (had dinner) but this trip to Cancun was not. We had a late lunch and ordered “lunch” items. - carne en su jugo w/marrow, this was tasty but didn’t have carne in it. But viscosity was good and deep flavor. - Lorenza de Ribeye (tostadas), overly cheesy, I couldn’t really tell what I was eating. Beef was lost and flavor unbalanced. 👎🏼 - Caesar Salad, literally like 2 whole heads of romaine hearts (wedges style) while it had enough dressing it lacked flavor and balance - Grilled Beet Salad, tasty with whole goat cheese crumbles and whipped cheese underneath - Wellington Burger, this was the biggest flop! Burger came out encased in dough, the “filling” was oddly too sweet and the little burger patty inside was very underwhelming and over cooked. The gimmick was that it came with a syringe of nacho cheese 🤢that the server injects into ur burger and the. Cuts it in half for you. The whole thing was just wrong and super unbalanced… the side of fries that came with it was definitely a recooked fry with a hard and unsatisfying exterior and almost hollow center…smh - Short Rib Lasagna, flavor was pretty good and it came with a parker house style roll that was pillowy soft. Not something we would usually order but nothing to rave about Place looks cool as all their properties, the manager was on the floor in plain sight but never made eye contact with us or came over for a visit, but made sure he schmoozed up the 2 older white ladies a table over

Po Wang

When I had read some if the inherent reviews about this being one their best dinning experiences ever, I was like yeah, right, whatever. I've eaten many, many expensive restaurants in the world, LA, Chicago, Miami, Lima, Medallion, Dallas, Boston, and the list could on. Sonora may be the best ever! Let's start with the service. Gabriel and his trust right hand man Captain Jose were awesome, exceptional, attentive, theatrical, timely. Anticipating our ever need. It was crazy. They would show up with exactly what I wanted, when I wanted it. Like out if no where, they were my culinary valets. My wife and I had a 4 course meal a la carte. Soups, salad, appetizers, entrée and dessert. Each was unique and exceptional. Meat Juice Soup - Que Fantastico! The Groper fish, is some of the best fish I've ever eaten. The whole dinning experience has been created right down to a science that really is just exceptional. Just look at their website! It's got to the best restaurant website I've ever seen. The Sonora Grill team just has nailed ever little detail! And to top it off, the price was so surprising reasonable for a dinning experience like this. So glad we just came across the hidden gem of a culinary oasis!

Jon Pippert

Well, where to start! It was overall an exceptional experience! Service was great, starting from the welcome at the reception and professionalism until the very end. The restaurant manager welcomed us at our table, introduced us to our waiter who was very helpful and attending at all times despite us not speaking Spanish. He answered all our questions and provided us with the best recommendations. Ambiance was great. We loved the decoration, especially the bar. They had high hygiene standards, including the bathroom, which I think is extremely important during the pandemic. And last but certainly not the least, food was exceptional! We loved every single item that we tried in the menu but tacos were the best I’ve ever had in my life (and I live in New York which means I eat a lot of tacos!). And MEAT JUICE WITH MARROW is a must try! It is a pity I cannot upload videos here as the service of the dish was also amazing. Check out their website where there is a short video. And finally same for coffee cake. What a treat! Moreover, it was very good value for money, too. Hence the best restaurant in Cancun, so do not hesitate to try. Chapeaux to the whole team!

SENEM AYDOGAN

Sonora Grill La Isla Cancún

Plan your stay

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