El Delirio Restaurante

Although the food was ok, service generally good. I’ve insisted on paying with card and they said “the terminal would not work for another two weeks” but ended up pulling it out and running my card and when transaction went thru successfully, handed my the voucher with the successful transaction over to me, in their mind it didn’t matter and I had to pay cash anyway. The owner very rudely stole the voucher off my hand and said as I kept saying I’ve already paid. He was sure the transaction was nil despite printed proof of the opposite and that he was so sure, he would refund triple if I paid cash and later, turned out transaction was thru at their bank. So I agreed to pay again, but asked him to write his assurance on the back of the “void” voucher and sign it. I should note that I did have the cash, just didn’t want to use it because there was several signs at the premise indicating credit cards were accepted. I expected to at least me warned before my consumption that I had to pay cash to give me the opportunity to decide as opposed to be forced to go to the “nearby”ATM and pull cash at 25% fee! Or use my cash. Everyone was yelling at me for this. Even my brother was mad at me for the ordeal that was unleashed. By the time I was ready to pay double with the assurance of the refund (not tripple of course, but just fair), the owner went to get his ID as I requested to validate the signature, after I paid the cash, he “lost” the voucher and knowing he had refused to give me the signed voucher until I handed over the cash, he said to my face that I already had it. I just left with this horrid experience hoping I could dispute the charge with my bank. Now I have to dispute the charge with the bank and I’m still shaken from the high energy that all staff and owner put into pressuring me to pay again.