Where's Charlie? Thorndon Quay Store — Restaurant in North Island

Having visited the restaurant previously and had a good experience we decided to visit again for lunch. The restaurant was not busy. This time, however, we were disappointed with our meals. Two of the main dishes (lemon grass chicken) where barley warm and they came pretty fast after ordering. the lemon grass chicken dishes were not cooked from fresh and it looked like the meat had been sitting for some time. With lots of other good Vietnamese restaurants in Wellington this place needs to be consistent and serve freshly cooked dishes. Won’t...

4 of us arrived for dinner on a Saturday night. We found one young lad serving at the counter, serving the tables, looking after the bar, dealing with the takeaways, and prepping the meals for the chef. It was a shambles. We were seated by the kitchen and I watched him come from the counter to the kitchen and use his hands to place noodles into bowls without wasting hands and no gloves. Hygiene practices at this restaurant are non existent Suffice to say we will not...

Would have given 5 stars but because the place lacks heating system, i thought I give them only 4. I like the place and love the food as always but its just too cold inside. There's only one heat pump and me and partner had to moved to a spot next to it blowing warm air. Noticed other families/customers looking around for warm spots as well, while some were seated on a spot or corner blocking the cool air slipping through the main...