La Speranza restaurant og pizzeria — Restaurant in Tromsø

We first tried to book a table at this restaurant for Saturday evening -after recommendations from our host- but once we called them, we were sadly informed by the lady on the phone that the kitchen is closed for the day. We were a bit surprised, as we tried to book for 20:00 and the place is open until 23:00, but decided to visit on Sunday evening for dinner. We are quite experienced travellers and foodies but the service at La Speranza was pretty underwhelming. Our ‘waitress’ was very rude, making faces whenever we asked questions or just simply wanted to order some sauces. She simply disappeared to the kitchen to make pizzas with the chefs (?) and did not check on us at all after we received our meal. The only positive person was one of the chefs, who did bring us the sauces and asked if we are okay. The prices were confusing, the English and the Norwegian menu had different prices written on them. The pizza itself was good and the ambiance of the restaurant is nice but the service from the first minute really ruined our mood. Maybe would be better to switch positions between the chef and the waitress 🙂 Would visit again with a...

C- | The food was pretty underwhelming its supposed to be an Italian restaurant yet the tastiest item was the nachos. The waiter made my girl feel uncomfortable saying something weird to her when we came in, not very professional regardless of the scenario. The diavola was not spicy nor flavourful. Overall wouldn't recommend this spot unless you like pervy men who can't speak Norwegian properly...

How this place could've existed for sooo long without me visiting it is beyond me. Very cozy space and vibe. Very friendly and accommodating staff. The food was DELICIOUS. Service was quick and to the point. Just try it, you won't regret it. I promise. Will definitely be back to try the rest...