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Kenny Rogers Roasters in Malolos is not a suitable venue for hosting joyful events. Despite its capacity to accommodate many guests, the service was notably slow, with only a couple of staff members (1-2 staff) handling food delivery, which led to frustration among attendees. Each table, intended for ten, received only 7 to 8 servings of food and just five drinks, forcing many guests to awkwardly serve themselves.
Event preparation was obviously rushed, taking merely ten minutes, even after extensive planning. The atmosphere was further diminished by the absence of music during meals, contributing to a somber mood, the place was also very hot, guests keeps complaining as they are all sweating. Guests faced uncomfortable conditions due to dirty chairs stained from previous visitors (puke stains, childrens poos, other food stains, etc) and the heat added to the discomfort. Ultimately, the venue did not meet expectations, leaving guests dissatisfied despite the considerable expenses. Adding to the irony, the extra rice we requested was only served as people were...
Read moreBad place to hold an event. It was disappointing due to inferior service and uncomfortable conditions. The staff, which consisted of only two individuals, struggled to manage the food delivery effectively. An extra order of rice requested by my family was served too late, arriving after the desserts. Additionally, I noticed that while others at a different table received iced tea, I never received mine. The venue itself was uncomfortably hot, as there were no curtains on the windows to block out the direct sunlight, and the air conditioning was inadequate. Overall, I would not recommend this...
Read moreQuality didn't match the price, the ribs are so dry, not enough sauce, the chiken taste just like chooks to go and also dry and even the service is horrible we ask for water but forget about us, there's just a few customer but they didnt manage to give us a good service, will not come...
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