The service took so long and my special reviews with this restaurant is THE CREW THAT TOOK OUR ORDERS IS SO UNPROFFESIONAL! He did a threat to my friend that he will report us to our SCHOOL just because I told him to "ANSWER ME PROPERLY?" REALLY? He also said that he was an alumni of our school so he will reported us just because of that? HOW PROFFESIONAL ARE YOU! YOU RUINED OUR FRIEND's BDAY CELEB! You talked to her to threat her and up until now she can't get over with what you said to her! He is Medium-Big, Medyo maputi, BOY siya. He's wearing a pink Polo (i guess its the polo of boys employee) Give me a feedback of what is your action with this. If I don't get a feedback with this issue, it only means that you're not taking an action with what your...
Read moreI was excited about the Fun, Family theme but was immediately disappointed when they told me they don't have anymore dough for regular size pizza. This means they order frozen dough shells! My pizza was super greasy and the service was horrendous. Not just our table but I noticed all other patrons were throwing up their hands to get server attention. IDK why the servers act so busy when the restaurant is not anywhere close to full. They would bring items to the table and not even say anything or address you with a glance. They would walk past your table and never check in on you. On top of it all they pushed the sale of their membership card on...
Read moreYesterday, Monday, afternoon after a grueling episode of applying for a new passport in DFA SM Manila, we went straight to your store very hungry and tired.. we were immediately given attention by a staff who introduced himself as RAF VILLENA.. he is a terrific guy who knew what and why he is there for.. we and my family highly appreciated his very friendly and level-up service! Good food and service kaya babalik balikan mo ang Shakey's..
Sana mas dumami pa po ang ganyang klase ng staff nyo.. your old tagline SERVICE, THERE AIN'T ANY is dead...
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