Kuya J Restaurant SM City Tuguegarao — Restaurant in Tuguegarao

Very poor service. Waited for around 45 minutes for the food. Side dishes and extra rice were not served. When we asked them regarding our concern they just told us that side dishes were not available. Di ba dapat sinabihan kami bago pa man sana kami nag-order?? Even told us just to take out nalang yung extra rice pagkatapos na namin kumain . 🤦🏻‍♂️ Staff did not even bother to ask for an apology for their lapses. Kuya J is one of our favorite restaurants pero dito lang talaga kami...

Very disappointing Food appears to be pre packed microwaved. . Small portions - totally processed. Staff made little to no contact with customer. Young team members need training in customer service. Had to ask for cutlery even had ask for soup bowls. I think by the lack of customers it shows its a one time visit and you...

Very poor service especially with the staff. We are not definitely comming back again. Such a very bad...