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Wong Chiew Restaurant 皇潮餐室

Name: Wong Chiew Restaurant 皇潮餐室
Telephone: +65 6456 6838
Price range: $$
Rating: 3.8

Singapore SingaporeWong Chiew Restaurant 皇潮餐室

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I was a difficult customer who wanted my advance (4days) and paid order cancelled but was initially rejected. It was a sensitive period as there was an ongoing 10% off promo which I had missed. Customer service tried to provide the discount on my next order but I declined. I was not willing to accept their gesture and in fact posted a 2-star review as I was unhappy about not being able to cancel an advance paid order, when there was nothing said about this topic on their order page. Facts. Being informed of the review, the staff continued to remain cool and also apologetic. She persisted in her hope for my acceptance of her gesture. By then I no longer need anything done to my order (just proceed) but she surprised me by cancelling the order (which meant I can make a new one with the 10% off). All these without knowledge that I would take down the 2-star review, since it is no longer valid, right? This restaurant has a Customer service who cares and is adamant to do their best (although not successful at the start). Hence the change to 5-star. I will edit this review more when I taste their food arriving in a few days. After having their food for the first time: CURRY FISH HEAD WAS REALLY FRESH AND TASTY! I froze some and ate few days later, tasted even better! It's my new fav even when I have 3 tze char stall near me. "Claypot" tofu with roast pork + all the dimsum (pau, LOTUS LEAF RICE!, CHICKEN FEET, were convenient packed and very generous portion too. I am really picky when it comes to eating anything made with glutinous rice but this one did not disappoint. ALSO LOVED THEIR SAMBAL - I used it to make fried rice twice now, and eat with chee cheong fun (sweet type). DEFINITELY will order again!

NY NYNY NY

Located at the corner, the restaurant has both indoor and outdoor seating. This is the kind of place where you can come dressed comfortably to eat and I mean t-shirt and shorts. They have an impressive huge wide range of food and dishes to choose from, including dim sum. We order their signature bucket kampong chicken and crispy fried beef noodles. The food took approx 15 mins to arrive. On first sight, I was a little taken back by the amount of garlic that was covering the chicken. However, don’t be deceived. As the garlic and salt was a perfect combination to the chicken. The garlic taste wasn’t hardly noticeable because it was done just right, and it was flavorful. The chicken was juicy soft and tender. Do take note that there will be a lot Chicken bones. The noodles were crispy and the beef was tender. I would recommend to try if you love crispy snacks like me. We only ordered the small to share as we ordered half chicken. We devoured the dishes in record time and yes, we would recommend this place to family and friends.

Lyn (淋)Lyn (淋)

Dim sum: Recommended Wan ton noddle: Recommended Fried carrot cake: Taste nice but too oily. it's tastiness doesn't worth it's price. Waiter/waitress : (1/9/2024) Today, I experienced excellent service from the staff, who were polite and friendly. ( note aside: encountered bad experiences from last few visits a year ago, hence here to update my latest dining experience at this restaurant. Wanton noodles always the fastest one to be served on everyone table. During 1st visit, we had finished wan tan noodles and dim sum only served after more than half an hour. Check with the waiter (same auntie) softly and nicely, she just inform dim sum need to wait coz all do on the spot (without checking) . While tables surrounded all served with their dim sum and some some around same time had done and left.. But we still waiting patiently, coz ur hot coffee and tea become cold by the time dim sum served. 😂 During 2nd visit, Wanton noodles and dimsum served in 10 minutes...but still some drama happen behind..Zzzz...I have concluded the Service here - HK food with HK style service attitude. Good thing is they won't scold customer. (Will try to avoid the auntie waitress if there is next visit, she never help to solve your queries 😅 but leave you with unpleasant experience)

FW CherFW Cher

Most of the dishes I ordered tasted slightly above average, but not all. Extremely good hospitality from one of the male staffs, he was alert and gave good suggestions to our ordering. Vegetables with Trio Eggs was good, the broth was tasty and so good to go with rice. Salted Egg Sotong was also very nice. Claypot Chicken with Wine was my personal favourite but it was a little salty, else it would have been perfect. Hot Plate Tofu was a disappointment because the Tofu tasted bland. 3-Meat Combination was so-so, but in my opinion not very value for money - 2 pax portion for $30. Cereal Prawn was maybe a little not too fresh because the flesh of the prawn was starting to get a bit mushy. Overall, it was a good lunch. We ordered small size for all the dishes, 5 grown-ups could not finish and had to takeaway the leftovers. 6 dishes for $125 which is really reasonable. I’ll return for more if I’m around that area again! Suggest not to drive as the parking space is limited.

Kayden ChooKayden Choo

Saw the 5 stars reviews so thought we would check it out as we were close by. The food was decent, but wasn't amazing. I wouldn't classify this place as having authentic Hong Kong Dim Sum, maybe more local style. What I was not happy about was the service. We were still eating, and there was one staff who kept trying to clear our table or asking if we wanted to take away the rest. I get that there are people waiting outside, but you should let your existing customers eat in peace! When were trying to pay they kept asking us for our order form, which we never got back. So all in all when it came to service, this place did not impress. I only gave it 2 stars for service because there was one really sweet waitress there. Safe to say, we will not to racing to go back any time soon.

Lam ChristineLam Christine

Had their specialty ginger bucket chicken rice with other side dishes. Tried their Hakka Yong tau foo, sambal kang kong, minced meat egg, and claypot eggplant (which I forgot to take a photo of). The chicken was nice, if you like to have some ginger in your chicken rice, you would enjoy this dish, afterall ginger is good for health! Rice was fragrant but nothing extraordinary. Hakka Yong tau foo was amazing, they even had stuffed hot dogs which was a cool touch that I’ve not seen before, they do have the usual stuffed chilli, tofu etc etc which were also tasty. Sambal kang kong was good, omelette as well. All these dishes were nice but not out of this world. Overall a great place to have your meal other than the fact that it’s hard to find parking here.

Cedric SeetCedric Seet

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Overview

3.8

(497 reviews)$$

Phone

+65 6456 6838

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A deep dive into Wong Chiew Restaurant 皇潮餐室

I was a difficult customer who wanted my advance (4days) and paid order cancelled but was initially rejected. It was a sensitive period as there was an ongoing 10% off promo which I had missed. Customer service tried to provide the discount on my next order but I declined. I was not willing to accept their gesture and in fact posted a 2-star review as I was unhappy about not being able to cancel an advance paid order, when there was nothing said about this topic on their order page. Facts. Being informed of the review, the staff continued to remain cool and also apologetic. She persisted in her hope for my acceptance of her gesture. By then I no longer need anything done to my order (just proceed) but she surprised me by cancelling the order (which meant I can make a new one with the 10% off). All these without knowledge that I would take down the 2-star review, since it is no longer valid, right? This restaurant has a Customer service who cares and is adamant to do their best (although not successful at the start). Hence the change to 5-star. I will edit this review more when I taste their food arriving in a few days. After having their food for the first time: CURRY FISH HEAD WAS REALLY FRESH AND TASTY! I froze some and ate few days later, tasted even better! It's my new fav even when I have 3 tze char stall near me. "Claypot" tofu with roast pork + all the dimsum (pau, LOTUS LEAF RICE!, CHICKEN FEET, were convenient packed and very generous portion too. I am really picky when it comes to eating anything made with glutinous rice but this one did not disappoint. ALSO LOVED THEIR SAMBAL - I used it to make fried rice twice now, and eat with chee cheong fun (sweet type). DEFINITELY will order again!

NY NYNY NY

Located at the corner, the restaurant has both indoor and outdoor seating. This is the kind of place where you can come dressed comfortably to eat and I mean t-shirt and shorts. They have an impressive huge wide range of food and dishes to choose from, including dim sum. We order their signature bucket kampong chicken and crispy fried beef noodles. The food took approx 15 mins to arrive. On first sight, I was a little taken back by the amount of garlic that was covering the chicken. However, don’t be deceived. As the garlic and salt was a perfect combination to the chicken. The garlic taste wasn’t hardly noticeable because it was done just right, and it was flavorful. The chicken was juicy soft and tender. Do take note that there will be a lot Chicken bones. The noodles were crispy and the beef was tender. I would recommend to try if you love crispy snacks like me. We only ordered the small to share as we ordered half chicken. We devoured the dishes in record time and yes, we would recommend this place to family and friends.

Lyn (淋)Lyn (淋)

Dim sum: Recommended Wan ton noddle: Recommended Fried carrot cake: Taste nice but too oily. it's tastiness doesn't worth it's price. Waiter/waitress : (1/9/2024) Today, I experienced excellent service from the staff, who were polite and friendly. ( note aside: encountered bad experiences from last few visits a year ago, hence here to update my latest dining experience at this restaurant. Wanton noodles always the fastest one to be served on everyone table. During 1st visit, we had finished wan tan noodles and dim sum only served after more than half an hour. Check with the waiter (same auntie) softly and nicely, she just inform dim sum need to wait coz all do on the spot (without checking) . While tables surrounded all served with their dim sum and some some around same time had done and left.. But we still waiting patiently, coz ur hot coffee and tea become cold by the time dim sum served. 😂 During 2nd visit, Wanton noodles and dimsum served in 10 minutes...but still some drama happen behind..Zzzz...I have concluded the Service here - HK food with HK style service attitude. Good thing is they won't scold customer. (Will try to avoid the auntie waitress if there is next visit, she never help to solve your queries 😅 but leave you with unpleasant experience)

FW CherFW Cher

Most of the dishes I ordered tasted slightly above average, but not all. Extremely good hospitality from one of the male staffs, he was alert and gave good suggestions to our ordering. Vegetables with Trio Eggs was good, the broth was tasty and so good to go with rice. Salted Egg Sotong was also very nice. Claypot Chicken with Wine was my personal favourite but it was a little salty, else it would have been perfect. Hot Plate Tofu was a disappointment because the Tofu tasted bland. 3-Meat Combination was so-so, but in my opinion not very value for money - 2 pax portion for $30. Cereal Prawn was maybe a little not too fresh because the flesh of the prawn was starting to get a bit mushy. Overall, it was a good lunch. We ordered small size for all the dishes, 5 grown-ups could not finish and had to takeaway the leftovers. 6 dishes for $125 which is really reasonable. I’ll return for more if I’m around that area again! Suggest not to drive as the parking space is limited.

Kayden ChooKayden Choo

Saw the 5 stars reviews so thought we would check it out as we were close by. The food was decent, but wasn't amazing. I wouldn't classify this place as having authentic Hong Kong Dim Sum, maybe more local style. What I was not happy about was the service. We were still eating, and there was one staff who kept trying to clear our table or asking if we wanted to take away the rest. I get that there are people waiting outside, but you should let your existing customers eat in peace! When were trying to pay they kept asking us for our order form, which we never got back. So all in all when it came to service, this place did not impress. I only gave it 2 stars for service because there was one really sweet waitress there. Safe to say, we will not to racing to go back any time soon.

Lam ChristineLam Christine

Had their specialty ginger bucket chicken rice with other side dishes. Tried their Hakka Yong tau foo, sambal kang kong, minced meat egg, and claypot eggplant (which I forgot to take a photo of). The chicken was nice, if you like to have some ginger in your chicken rice, you would enjoy this dish, afterall ginger is good for health! Rice was fragrant but nothing extraordinary. Hakka Yong tau foo was amazing, they even had stuffed hot dogs which was a cool touch that I’ve not seen before, they do have the usual stuffed chilli, tofu etc etc which were also tasty. Sambal kang kong was good, omelette as well. All these dishes were nice but not out of this world. Overall a great place to have your meal other than the fact that it’s hard to find parking here.

Cedric SeetCedric Seet

Wong Chiew Restaurant 皇潮餐室

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