Absolutely worst experience we had at Tenerife! The service was super slow and after almost 2 hours we didn't get more than half of the dishes that we ordered. I understand that the meal preparation might take longer when the place was full, but at that time, we were the only customers. We didn't even get wine and cheese, which should take no time to prepare. One of the few dishes we got were shrimps that were definitely reheated frozen and they smelled really bad. After telling this to the waitress, instead of apologizing and taking it away, she started arguing that they are fresh... Well, they weren't. After more than hour and half, we told the staff that we need to leave (we had tickets to the Mount Teide cable car), so they don't need to bring us anything else and we will pay for what we actually got. It took us another 15 minutes to even find the waiters (!) and to come to some agreement with them. In the meantime, they brought the rest of the dishes packed in bags and put them to the bill even though we sepcifaclly told them that after waiting for 2 hours and seeing the quality of the other meals, we do not want it anymore. I would never think of leaving without paying, but this time we paid only for what we really got, even though they were rude enough to put all meals on the bill (including those that we didn't get in 2 hours and cancelled from our order).

If I could, I would give zero star instead of one. The waiting time, attitude of the staff and food quality was more than disappointing.