McDonald's Actur — Restaurant in Zaragoza

It's McDonald's, so the food is generally speaking the same no matter where you go however at this particular location the wait times are appallingly long. I'm not sure exactly why this particular location is so slow but it is shockingly bad.

Another disturbing trend that I find or that we have found with most fast food restaurants in Spain is that workers do not use gloves. On this particular occasion, I watched as the food prep person was cleaning a stainless steel overhead Hood with a cleaning product and when the order came in put the spray down and continue to prepare the sandwich without washing his hands.

I routinely see McDonald's workers handle their cell phones which are some of the most bacteria ridden devices on the planet and then prepare food for customers with the same hands, never washing in between.

As with many McDonald's in Spain, not only is customer service slow but they also tend to leave tables with discarded trays and such for long periods of time before cleaning them up.

I also find in Spain that the bread used for the hamburgers is many times hard and I have to request multiple times for sandwiches to be remade to get fresh meat and fresh buns.

Again in the end what do you expect four five...

Fancied a MacDonalds so hunted this place down. Unfortunately they don’t do a McPlant or a Veggie Wrap so we ordered 2 cheeseburgers, 2 large fries and cappuccino’s. I gave my hubby my burger and filled the empty bread bun with chips and ketchup. Nice and hot. Friendly staff. Don’t have the ordering station though, like most MacDonalds now have, so had to order at the till. Convenient...

Sinceramente, y con todo el respeto, la incompetencia en este McDonald’s es algo que me encuentro año tras año. Lo estaba comentando con mi pareja y es increíble cómo nunca consiguen entregar un pedido correctamente. Pedir una hamburguesa solo con carne y queso parece misión imposible: o te la ponen con todo, o directamente se olvidan del queso. En más de 20 años viviendo aquí no recuerdo ni una sola vez que me hayan dado el pedido como corresponde.

No entiendo cómo alguien que lleva dos décadas en este mundo no es capaz de prestar atención a los ingredientes de una hamburguesa tan básica. Y lo más sorprendente es que suele haber un ejército de empleados para apenas unos pocos clientes, pero aun así puedes esperar 40 minutos por dos hamburguesas de 1 €.

Por último, quiero destacar la falta de profesionalidad de la encargada (pelo negro y gafas rojas/rosadas), que siempre ha sido desagradable y, en lugar de resolver los errores, opta por...