What a nice experience tonight! Unfortunately I am away for work during valentines day. Oblivious until I realised that would mean me dining alone on a celebrated night for couples. AWKWARD! Put on my big girl pants and headed to the closest Pizza express (club app is awesome- lots of discounts if you are a fan) because its a easy favourite. Had a laugh with the staff regarding my table for 1 situation. Food perfect- classic pizza express quality. Service was great and attentive and everything as needed, with all requests met with happiness. Asked for a takeaway dessert as Its nice to have a sneaky treat before bed.... but mid snack I realised this was the note the server gave me..... how lovely. We had a giggle on my awkward dining experience, we talked about how being women it's always difficult being out dining alone. But this blew me away! So Niesa (hope this is the right name) thank you for supporting the lady on table 27 at approx 8pm. You are wonderful, thoughtful and a great champion of the pizza express brand! Hope they reward you well for the exceptional service. Happy...
Read moreI Usually come here twice a month with my son on a Thursday and have a great experience and good food but 24th March we had a terrible experience, we arrived and the restaurant was very warm with heating on inside, the restaurant was unusually busy. We sat at our table and the waiter arrived and took our order, i was very warm and asked the waiter to please open the door for a little while, he ignored my request and i asked him 3 times more to which he ignored me! I asked him 1 more time and he snapped at me and said he was serving another customer but he had finished serving them. I asked to speak to the manager, she arrived and said would have to asked everyone in the restaurant if they didn't mind the door being open, they didn't so the door was finally opened for about 2 minutes then another customer said she was cold so the male waiter closed it again... His attitude was very rude and i felt very uncomfortable. And so did my 8...
Read moreWe had a lovely meal out tonight with incredible service. We popped in after doing some shopping and despite it being busy, we were welcomed in and sat at a table. The service was excellent and they were very, very busy. Each and every customer was made to feel welcome after us. You could see staff working extremely hard to keep up demand and they were honest that they were down one member. This didn’t stop them rattling through table orders and chatting to each table. Caroline was amazing and made the atmosphere so friendly. The meal was great as usual. We are not normally up at that end of town but would come back more often for the service. Best service we have had in Aberdeen for a good while. Thank you to all...
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