Don Giovanni's

I just saw I had a 5 star review fro. 6 years ago when I started coming to the restaurant. Nevertheless, I feel differently now. Food still good but I had a few incidents and I am afraid I'm not coming back again:

1. Once we ordered extra prosciutto for a pizza. They serves us a single slice and charged us £5, almost 50% of the price of the pizza.
2. I have a couple of favourite dishes that I usually order, one of them being SCALOPPINA MILANESE, at the watering eye price of £21. Nevertheless willing to pay for good food in my local restaurant. I have ordered this dish probably over 10 times over the past years and, as stated on the menu "All mains are served with a selection of fresh vegetables or chunky chips". And this dish in particular comes with spaghetti side as well. Like I said I've ordered a dozen times and it's always been like that. Last time, when I got the bill they charged me £4 for the fries that I only ordered because I they come with the dish. When I questioned this, I felt almost attacked and I was told that this has never been like this and I have to pay. And if I haven't been charged before, it has been a mistake (apparently over the past 6 years every single time, and also stated clearly in the menu - you can see this in the restaurant or even in their website). I couldn't care less about the £4, I'd have left more in tips, but the experience was terrible and the way we were treated. They've lost regular customers (I know they will know who I am if they read this) over £4 and terrible customer service.

It was completely unfair and I felt like they didn't care about us at all. I guess now they have the restaurant full they don't care when we were going and it was only a few tables.

I wish you all the best and I will reiterate, THE FOOD IS REALLY GOOD, but I will not be seen there again.