Pizza Hut Restaurant Admiral Retail Park
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I heard Pizza Hut was expanding their vegan menu so I thought I would go and check it out with my family. Upon arrival we were met by the manager who very kindly managed to fit us in despite being full and short staffed. Both my wife and I went for the vegan stuffed crust pepperoni pizza and my stepdaughter had a stuffed crust Hawaiian (I'm not judging). We all had a soft drink. I must recommend the cream soda and especially the black cherry cream soda. It was all ordered at the table on my mobile phone. This means we paid in advance, including the optional tip, which is hard to do in advance but as they were able to fit us in the tip was a must. It all came to £60 for the 3 of us. The pizza was smaller than expected, especially when you compare prices and size to the non-vegan Hawaiian. My wife called it 'vegan tax' and not something this branch is responsible for. I must say though, despite the size, it was certainly filling with the stuffed crust. I would love the option to have my pepperoni crispy around the edges, but this is a small thing. The 'free' salad with any main is great and helps the wait, which wasn't long, until the main event arrived.
Aaron Turner
40
I ordered online for my daughter's birthday dinner, at her request and drove down. Outside the store was a big sign saying to order online (tick!) and then call the store to tell them I was there, then they would bring the order out. I called the store and the staff member who answered checked and said my order was in the oven and would be about 5 minutes. I sat and waited and waited and waited, assuming she had under estimated the time.... after 25 mins, which was now outside of the original pickup window I called again and the same lady said "I told you it would be ready in 5 mins". I said I was waiting for them to bring it out, as per the sign and she said I had to go in to collect it. So I went in to the restaurant and the staff member apologised and said that she didn't know what the sign said. Given there were at least 2 other members of staff inside, I find it hard to believe nobody on duty was aware of the 4ft high sign with the current company policy on it was there. So, luke warm pizza for dinner! ✅ Order was 100% correct ✅ Online ordering was easy ❎ Collection was clearly a failure ✅ Product was good, despite being only about 30°C when consumed. ✅Offer chosen (2 x Large, 2 x sides and a drink) seemed reasonable value for money ❎ No option obvious for a half and half pizza sadly
Steve Pilfold
20
Updating my previous review and reducing it from 4 stars to 3 stars. They have managed to come up with a workaround when you sit down. You have to place and pay for the order via a web app and then they deliver it to the table. The app is reasonably user friendly, but takes a long time of scrolling and options. They do provide paper menues, so why they just can't stand a bit away from the table and take the order I don't know. Toby Carvery manage it! Pizza was hot and tasty. There's no real buffet or getting your own salad, understandable, but it does alter the experience to the negative. The big surprise though was that they no longer do bottomless refills. There is no information about this anywhere and we only found out when we asked for a refill. This is poor and looks like an excuse. Overall, it wasn't too bad considering the constraints. I don't think that they have thought the process through properly from a customer perspective and the removal of the bottomless drinks can add another £10+ to the bill, which starts to make a visit for two people very expensive with the bill getting close to £40, depending on what you order.
dmc advance
20
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Nearby Restaurants Of Pizza Hut Restaurant Admiral Retail Park
Perch Princes Park
KFC Eastbourne - Lottbridge Drove
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Basic Info
Address
admiral retail park, 29 Lottbridge Drove, Eastbourne BN23 6QD, United Kingdom
Map
Phone
+44 1323 412008
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Website
pizzahut.co.uk
Visit
Reviews
Overview
4
(478 reviews)
Ratings & Description
Description
Family-friendly chain known for its made-to-order pizzas.
attractions: Princes Park, Princes Park, Princes Mini Golf Eastbourne, restaurants: Perch Princes Park, KFC Eastbourne - Lottbridge Drove, The Alexandra Arms, Princes Cafe, Lottbridge Golf Club, Arlington Arms, The Rosy Lee, C&K Sisters Diner, The B.L.T Cafe, McDonald's

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