Truro Tandoori Indian Restaurant indian takeaway indian restaurant truro indian restaurant cornwall good food best restaurant — Restaurant in England

Do not dine here if you have children. We had a truly awful experience at Truro Tandoori on New Years Eve 2023. We are three local families and booked for an early supper for 6 adults and 7 children aged 5-9. We understand that we are a larger group with youngsters and so booked for 5pm so we wouldn’t disturb diners later. When we arrived we were the only ones in the restaurant and were seated downstairs next to the toilets. Another group of 4 adults arrived and were seated next to us. At this stage, we were waiting for the last family to arrive and the adults were stood chatting to each other. The other group asked to be moved to a quieter table which is understandable. They remained the only other diners in the restaurant. We ordered drinks and our final guest arrived after a shift which had overrun at Treliske. The owner then came over to take our orders; at this stage, our children were still all sat down and playing card games or colouring together. The owner seemed nervous and kept pointing to the children and saying he had other customers to serve (the restaurant was still empty). I asked if he was worried about the children; he pointed to the menu which said that children over 2 were welcome. But then pointed to a line underneath that said “if they are well behaved”. He then gestured to our children and said they were too noisy and he had other customers. The 7 children were all sat down and playing card games or drawing, chatting at a normal level. They were beautifully behaved for children of this age. We pointed this out but he still seemed nervous about taking our order. I asked him if he would prefer that we left. He said he would. I explained that we had nowhere to go and asked him once again whether he was actually going to throw us out. He said he was; and so, at 5.30pm on New Years Eve, our three families were turfed out of a curry house with nowhere to go. As we stood on the street outside in the rain and wind, I couldn’t quite believe that this had happened. There were still only 4 other customers in the restaurant as it was still early for adult-only diners. I cannot fathom a reason why the owner would or could have made this choice. We were extremely upset and my children were very concerned that they had been “naughty”. My son was worried that the police would be called because we’d been asked to leave. The whole group was devastated as our New Year Plans were destroyed. I would urge anyone with children to avoid booking in this restaurant. Even well behaved children, pre-booked at an early hour in an empty restaurant on a special occasion are not welcome. Please do not put your family in the same position and please share this...

Horrible Experience at Truro Tandoori.

We group of friends were visiting Cornwall for first time and it was our first day where we decided to visit Truro Tandoori expecting to spend a good evening but it was a disaster experience at due to the extremely rude behavior of staff member Shashadurama (middle-aged man with long plaited hair).

From the moment we walked in, he seemed unwelcoming and dismissive. When we asked him about parking, he rudely answered and showed no interest to help us or suggest where can we go to park. Just nothing at all.

We settled in but things didn't get better, when we asked for tap water, Shashadurama seemed hesitant and repeatedly suggested we order mineral water instead which felt like an unnecessary upsell.

We all felt his behaviour was little weird but we chose to let it be and have a good evening . But things started getting worse every minute passed. When we made some enquiry to him about the menu regarding the spices level and portion sizes, his behaviour turned aggressive. He started to respond in charging and mean tone, and pointed fingers continuously while speaking.

Later in just no moment he snatched the menu from our hands and told us to leave if we have so many questions. This is a completely unprofessional and unacceptable behavior. I don’t think it was wrong to expect from him to have some sense of hospitality and help us choose right dish to order.

After this horrible interaction we all were taken aback and left from there immediately. It ruined our mood and the wasted a lot of our time.

Given this horrific experience, I would not recommend Truro Tandoori to anyone until they work on their staff's behavior and prioritize customer satisfaction. Rude and aggressive staff can quickly tarnish a restaurant's reputation, and unfortunately, Truro Tandoori falls into...

P.s. in reply to “Prince” - I see it took you 7 years to reply to my review. And I can see from your response that you put all that time and effort to good use, crafting a patronising, arrogant and offensive response. Congratulations.

You have one job - serving customers. That requires acknowledging complaints and criticism and working to make things better. If you can’t do that with grace, sell up and go do something else with no human interaction.

P.s. if you truly read my other reviews, you would know I have zero tolerance for patronising and arrogant replies… Downgraded to 1 star - and more on the way.

(Original review - sometimes in 2016)

Bland, overly sweet, overpriced.

Been married into a South-Asian family, I eat Indian food very regularly, both home cooked and from curry houses - this restaurant is just really not up to par. Very expensive for a curry house - menu saved online is not up to date, add at least one pound each dish. Food is very far from traditional and not good even by curry house standards.

Chicken Dhansak, meant to be medium to hot and sweet and sour, was very sweet, not sour at all, just a touch above mild - to the point I nearly asked for extra chillies - and had no real taste. Chana (chickpea) Masala, meant to be cooked in a spiced tomato sauce with coriander through it, was again very sweet, with no discernible spices and no coriander - again, not at all what it should taste like.

If all you want in a curry is sweet tomato sauce and just a subtle hint of chilli - and don't mind paying about one and a half times what you should - definitely go. If...