Gold Medal — Restaurant in Gateshead

Updated 16/08/2024.... what is happening to this pub so see photos of a pint of coke, serviced not even full, a disgrace!!!

SF chicken see picture was horrible, cheap and nasty piece of chicken, clearly from frozen product, one bite, if wasn't a BOGOFF deal, ask for a refund, dry and tasteless SF chicken.

Would be five stars on food and drinks, but let down by inconsiderate smokers... We started off seating at the back area and smoker out of all empty seats came sat next to us so we moved in side for a meal, we spent well over £70 on meals and drinks everything no issues, but with the gorgeous hot weather we all decided to have more drinks outside on the side balcony with the fresh air and sun in our face signs on benches saying no smoking and then annoying a chav family of 4 came over sat next to us and ruined our experience by smoking Vapes all 4, smoking or steaming wafting over onto our table no consideration for other around a family of 2 left too, so I spoke with the manager who did nothing but saying Vaping was accepted only, not cigerattes, so we drank up and left to go elsewhere to finish our night off. Please note Vaping has tabacco on them also which we were smelling, and invasion of our health and atmosphere turning a beauty night into breathing second hand smoke. Thought we were in a train tunnel with the face...

I came with my two young children for a family pub dinner, but the staff at the entrance could be more courteous. I asked if we could go outside to enjoy the sun and was told that outside is adults only. Then asked for a table and the person i asked to disappeared for like 10 minutes and when she came back she told that I had to immediately put my son down as he cannot sit there. He was just sitting at the chair of a gambling machine, there was no need to use a passive aggressive tone, I am sure he did not mean to play at 3 years of age. And there was nobody around to play. We decided initially to sit outside on the other side and asked to bring some menus. I was given only adult menus even if it was pretty clear i needed to order from the kids menu. I understand the table has got some papers with drawings for children together with the menues, but ours did not. The food itself was ok, i had a burger which was good although the fries portion was small and only had 2 onion rings. Also, there are not spoons available to take from the cutlery areas, which would have been useful for my children to eat the peas The food itself as nice, but i probably won't go back alone with the kids because the pub doesn't sound as kids friendly...

We eat here a lot and always enjoy our meals, first time I've reserved tables and ordered afternoon teas plus buffet for a surprise baby shower, weeks in advance it was paid for just short of £200, it was written in the diary I would be there at 2pm to set up with balloons and cake etc etc, I would leave at 2.30 to get my daughter arriving with her for the food at 3pm, no one contacted me so on the day we arrived I was told manager said no, the tables can only be reserved from 2.30pm,so as u can imagine panic set in how was I to set up tables and pick her up at 2.30 people were still eating at the tables, how uncomfortable must they of felt with us chomping at the bit to get the table they were using, totally unnessasary and if I'd known we only had half hr window to decorate and get her there I would of booked elsewhere, the reason I was given.. Its still a pub and money needs to be made... Erm believe I paid for the food that was to go on those tables along with extra drinks my guests bought.. Just make it clear to people that book tables only reserved for half hr.. Very...