The Hideout — Restaurant in Great Britain

Ordered 2 Sunday lunches for delivery today and I might as well of ordered a ready meal from Tesco.

The trays were half full !!! And mostly consisted of peas and carrots - we picked to have mixed meat which should have been pork, beef and lamb. one had no beef the other had hardly any meat at all! As seen in attached photos

We ordered 2 extra gravy as well as the 2 gravy that it came with, we only received 1 pot which was half full which had to go between the 2 of us and the gravy we had was full of lumps !! Ordered 2 mash extra as it doesn’t come on the meal again only one arrived so again having to share this between us .

Aunt Bessie’s roasties and aunt Bessie’s Yorkshires which is fine but stuffing wasn’t cooked and no seasoning on the meat or salt in the veg

Would not recommend would give it a 0 if I could, !!

Girl on the phone said she would bring the bits we are missing which took 40 mins this is on top of the 2 hours it took to come in the first place, to which time we had already made our own gravy (bistro) and warmed up and seasoned the food ourselves and eaten most of what we had as we were hungry might as well as cooked it ourselves, and covered it in mint sauce.

So cold food, bits not cooked and missing items .

Won’t be ordering it again from here we were really looking forward to this Sunday dinner as the reviews all are all positive, we did get our money back after another phone call to the store as we now couldn’t eat the rest of the food that was missing as we had...

My husband and I went to this cafe for lunch today. We checked the closing time & it was 3pm.

After a 30-minute walk, we arrived at 1.35 pm. We were told that they were "closed sorry ". I responded that I thought they were open until 3 pm. The lady responded with, "we are open until 3 pm, but we like to finish earlier." In that case, "The Hideout," owners, I suggest you advertise your opening and closing times correctly. Say that 3pm actually means 1.30pm. Then, in the future, customers will know to arrive at least 1.5 to 2 hours before your advertised closing time in order to sample your (hopefully) delicious food. Food, no comment. Staff and customer service 0/10. We...

Moktars kitchen, could be a nice place, but I've never seen such a disorganized food establishment in my life, the food took for ever to arrive, when it did arrive it arrived separately, with the vegetables and potatoes arriving after the main course, so much so the main course went cold. The staff were all young girls who really didn't have a clue, they all lacked direction. This could be a nice place if only it were run correctly, it was spotlessly clean, & good size portions, just really...