The Olive Garden — Restaurant in London

if i could give no star i would, my table ordered a carbonara and when we were eating we found a long strand of hair ingrained into 4 pieces of pasta that when u held it up the pieces of pasta would hang from this strand of hair, extremely revolting, told the waitress and they offered to bring a new bowl out, the female chef came out and delivered it to us personally (no hair net and was in a pony tail) however it was only after we realized that this dish had been put in the microwave since the plate was hot and the carbonara did not look fresh having supposedly been made a few minutes before (we knew the plate was microwaved since it was a massive bowl and the rim of it was hot even though the pasta was no where near it and it didn’t take long for it to come out), when paying for the food they didn’t offer a discount or apologies and yet still added a 12% service charge fee, we took no photos since we didn’t think we would be writing a review after and still find it shocking how they still included it...

Me and my partner went to the Olive Garden last night after a trip up from Southampton and thought we'd give it a go following some nice reviews left by other customers. We were greeted by a well presented young lady who was friendly. Coke and a milkshake which was purely milk and just some flavoring as oppose to a think creamy shake for £5.

Ordered a buttermilk chicken burger and a peri peri chicken burger and to say we were disappointed was genuine. We'd have been better off eating in a weatherspoons or local Green King pub. We were hoping the cheesy garlic bread we had oredered (which was ordered as a starter) would have redeemed the meal, but the young lady forgot it, twice. Asked if we still wanted it once we had finished our meal, so we just asked for the bill instead. £35 poorer and disappointed on our first evening out on London.

I wouldn't recommend this to anyone personally, but friendly people were the...

Just literally returned from this restaurant very angry. I sat down at a table as no-one greeted me straight away - no problem, however it then took an uncomfortable amount of time for the small rude lady with black hair to come up to me and not apologise for not seeing me or even greet me, she simply said in a curt way, 'how many' ? 'Er oh just myself' I replied. Service improved a little during service until the end when I asked for the bill, an uncomfortable time passed before I had to ask again and they weren't particularly busy. She came round with the bill which had the discretionary 12.5 % service on it - why I paid this I don't know I should have told her to remove it as she certainly did not deserve a tip. She then took payment (the rude little lady with black hair' and check this out - simply walked off - no thank you, goodbye or anything. I won't be...