Yi Ban Chinese Restaurant — Restaurant in London

The food was alright, it was not the best but not bad, the reason why I’m giving a one star is because of the terrible, rude service, it was so slow - it took about 10 minutes for them to bring chilly oil! I also had to call them a few times for serviettes, as each time, they only brought one. Later, when trying to get the attention of the manager for a few drinks, he then gave a dirty look and aggressively pointed to the phone which he was holding to his ear! How unbelievable! Not to also mention that it was a Friday night and there were only 3 waiters in total. The bill then arrived and had a 10% service charge, which we politely asked for that to be taken off; to which the waitress said, “well if you want to call us every two seconds, you have to wait.” The manager then comes up to our table and said with attitude, “well that’s your choice, you must have called us about…20 times?” I am appalled with the service and how disrespectful the staff were, when going to a restaurant, you are not just paying for food, but a service, and it is the staffs job to assist you and make sure you have a good experience - and not complain about how many times we have to call them. If the service was good in the first place, one wouldn’t have to keep calling them over something basic...

If you're looking for delicious Chinese food in the Eastcote area, then Yi Ban is definitely worth checking out. The restaurant itself is stylishly decorated and has a welcoming atmosphere, making it a great spot for a casual lunch or dinner. Although the adventure menu has gone up in price it’s still a great concept, especially if you are in a big group with a big eaters.

One of the standout dishes for me was the spicy French green beans, which were absolutely amazing. The batter was light and crispy, and the beans were cooked to perfection with the perfect amount of MSG. It was definitely a unique and tasty dish that I would highly recommend. The sizzling vegetables in black bean sauce was also mouthwatering.

However, one downside was that the portion sizes were quite small, which meant that we had to order more dishes than we had originally planned. Additionally, one of our dishes was missed by the server, which was a bit disappointing.

Despite these minor issues, the food was overall quite good. I would recommend trying out some of their other dishes as well, as there were plenty of vegetarian options on the menu to choose from. Overall, if you're in the area and looking for some tasty Chinese food, Yi Ban is definitely a...

Please don’t bother!

We walked into a virtually empty restaurant (know I now why), with 80s/90s decor, but a warm welcome from the seemingly one staff member (I’m feeling uneasy already at this point).

Drinks were served from a large 2l bottle (which I haven’t seen in some time), but thankfully not flat. Tsing Tao beer was unfortunately flat and upon further inspection, out of date!

Dim Sum were a thick glutinous mess (I mean, really bad), and the crispy duck was hard/dusty. When we questioned the staff they readily admitted that everything was frozen (the duck had apparently been shredded, frozen, and re/heated - just not acceptable). NO APOLOGY offered, discount, just a reluctant ‘we’ll take it on board’.

Another staff member appeared and we asked if they were the Manager - they virtually ran away from the table and said they were ‘just helping out’.

Rest assured we didn’t stay for mains but left will a £100+ bill for 5 frozen starters and an out of date beer!

Was all made better by visiting the wonderful Real Love Lounge in Ruislip Manor - fresh food made with love and care!

With so many great restaurants around, please don’t spend...