Shutters at The Godolphin — Restaurant in Marazion

So overpriced for what it is. It was my favourite restaurant/hotel in Cornwall since the first time I visited 3 years ago when it was a restaurant. But you can’t charge restaurant prices for a pub food. I was told meat was going to be medium, ok great, but it ended up to be well done. Cauliflower in my roast was rated 1 out of 5, it’s more like a mash, it’s better to take it off the plate and add a better quality one as extra ££. Same with the red cabbage, while it tasted ok it wasn’t up to the standard. Gravy was too thin. Other sauces weren’t offered proactively with a food, had to ask for it. A burger with fries was a little cry for that price, we expected more. Desserts were good especially a cheesecake. Service was slow unfortunately. I was never a fun of pubs, that’s me, but this should be a restaurant in my opinion especially with such a great view, best in Cornwall. I better pay extra but enjoy it all from food to the view and service than pay for the overpriced menu in a pub. With an overpriced parking next to the restaurant this is a bit too much for a pub lunch. If I come back here then only for a view and a cup of coffee which is great compared to other places...

Bad experience! :(

This was the only restaurant open on Wednesday morning so we walked in. The staff was on her own and welcomed us in and sat us down.

I ordered sweet potato hotcakes and they're way too hot! And that has not been mentioned on the menu at all! I can usually eat mild spices without problem (nandos medium sauce/ Thai tom yum etc) but that hotcakes have like half a bottle of hot paprika in them and way too over. I drank a full glass of milk and still haven't taken the heat off. This has really ruined my morning as it took some time for my stomach to settle.

The worst part was probably how the staff dealt with the incident. She initially responded that it's mentioned on the menu which was a lie, then after we pointed it out she tried to make an excuse saying it has always got the same recipe.

It's ok to make mistakes, we are only humans.

All we want for good customer service is a sincere apology and trying to provide solutions such as offering water to help with the heat and add it on the menu to prevent it from happening again to the next customer.

I'd say the view from the restaurant is excellent but just don't expect much from the...

One to forget.

We arrived 30 mins early for our booking so we were invited to visit the cafe downstairs for a drink. After being seated downstairs we were promptly forgotten, nobody came to take our order despite going to the bar and being asked to sit down.

As the 30 minutes had passed, we walked upstairs without any of the staff even noticing despite Labrador alongside us.

After heading upstairs things didn’t really get any better, although being warmly welcomed and staff being friendly, our drinks were forgotten and then arrived after our starters were finished, a second drink order was forgotten again. We gave up on the drinks after this!

The starters and mains were good on the whole hence the 2 stars, however the dessert was not good, a brownie which tasted burnt and ice cream which didn’t taste of anything... we also realised after that it was advertised with chocolate sauce which also did not arrive.

The icing on the cake after paying and not being asked how it was, one staff member ‘jokingly’ screamed at another on our way out. Disappointing service despite good food and a lovely...