itsu - Oxford Cornmarket — Restaurant in Oxford

My experience at itsu was awful. And I hope it won’t in become sick from eating food from this place! I ordered my usual meal; miso soup and a sushi set. Mid way through the soup I found a piece of hair or fur, as it didn’t look like normal human hair. It was on the seaweed which is part of the soup. It absolutely put me off the rest of my food. I took it all to the till and showed it to staff. I was asked if I would like a refund for only the soup. I said no as I wasn’t able to eat the rest of my food after finding some fur/hair in it. So I asked for a refund for all of it (around £10). The staff took around 10 minutes trying to figure out how to refund me £1,20 as their systems weren’t synchronised. …I ended up not getting all of my money back and wasting a whole bunch of food which I could have enjoyed if not the hair/fur. The staff didn’t really seem to care, they just didn’t want to make a big deal out of the situation which is fair, but it made it seem like hair in their food is some kind of casualty for them. It was an awful experience, topped with an absolute mess within the whole restaurant. The dirty surfaces made me question the necessity of paying...

Came here for a quick & cheap lunch, greatly exceeded my expectations. I had the "Korean stir fry noodles" (Some vegan noodles) and they were amazing, but I don't think the portion was big enough for the £6.99 price tag. The food was customizable, you had many options for additional side dishes like meatballs or chicken. Service was great, I had my order prepared in a matter of minutes. The restaurant was clean, toilets also and what surprised me the most is the option to fill your water bottle for free. Also, self service is available, very useful for people like me who don't know what to order. Definitely...

This Japanese contemporary restaurant on Cornmarket St, Oxford caters to the local crowd especially the university students and office workers. Their healthy and nutritious soup bowls, brown rice bowls, noodles and even sushi captivates patrons with the healthy eating concept.

AMBIANCE : Modern and clean concept, small dining area in the front of the restaurant STAFF : Ever so helpful, you order through the ordering stations up front and you collect the order from the staff at the counter RECOMMENDED TO TRY : Chicken gyoza soup noodles, chilli chicken gyoza noodles and coconut chicken soup noodles PRICING...