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The Stables Restaurant & Grill, Fort William

Name: The Stables Restaurant & Grill, Fort William
Telephone: +44 1397 700730
Price range: $$
Rating: 4.3

United Kingdom Scotland Great BritainThe Stables Restaurant & Grill, Fort William

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Generous cuts of area-sourced beef, lamb & venison featured in a relaxed, informal environment.

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Generous cuts of area-sourced beef, lamb & venison featured in a relaxed, informal environment.

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We went here based on a recommendation, however our expectations were not fully met. Reservation/service: We were told that the place is usually fully booked so we weren’t expecting to get a table through telephone reservation at the same day. But we did - so lucky us. As I saw from other reviews - a call is a must for a reservation. For me that’s rather strange as a restaurant in a tourist town should at least offer some tables but so be it. Of course, I can’t glimpse in the overall organization. There might be a good reason to it. Anyway, the possibilities to Reservate through telephone was a good impression but unfortunately, it wasn’t followed by many more positive aspects. As we waited for our drinks some tourists were turned away because everything seemed to be reserved. This is interesting because two very large benches were full of paperwork, a printer and the other table with cutlery and plates. Rather unprofessional I would say during the main season (August) and on weekend (Saturday). But as I said in the beginning, I don’t know anything about their table management and we we‘re happy that we got in. Food: We had considered ordering only appetizers (5-6 in total) as we weren’t that hungry. Unfortunately, the waitress refused and said, that's not possible. She said we must order a main course. There was no explanation why that is so we were left to choose again. So, we tried to find something and ordered an appetizer (haggis nachos - very tasty!) and two main courses (veggie burger and beef sweet-sour). The main courses were rather lacking in taste and did not convince. Burgerpattie was too soft, the salad, tomato and cucumber have not tasted much as they weren’t there at all. Meat was too well done but at least not tough. In taste rather bland. In addition rice was served, also rather bland. Interesting enough was the Pak Choi that was presented with the meat and rice. I just wonder, why? For me it could have been just something else more complimenting the taste of the meat but this is a creative choice of the cook, so be it. At least the wedges were nice. In total, over 50 pounds paid for two people. Quite a lot for a lack of good service and bland food. Of course, there are always expensive places but I really love good food. So if I get a recommendation for the food I mentally prepare to pay more. But as our expectations weren’t met, I cannot give recommendation.

Misses MessMisses Mess

While the food was tasty and steak was cooked to perfection, the horrible service and very long delays in getting served results in a rare 2 star review. Having read gushing positive reviews about this place, my girlfriend and I.. Tourists from out of town decided to stop by. We called and booked a table for 2 at 630pm. We arrived at 620pm and we're promptly seated. The evening is looking great. Then things started to go downhill. It took us 15 mins to get our orders taken..with 2 tables who arrived after us being served first by the pony tailed sole waitresses there. I waved her down and politely informed her we were ready to order, but was told in a somewhat mocking demeanor that she would be right with me. It took her another 10mins to get back to us. The 2 items we wanted to order.. Ribs and and the risotto were not available. No one told us in advance. Big letdown. To add salt to the wound, the one low alcohol beer on the menu also wasn't available. Food took even longer to arrive. We waited 40 mins before both our burger and steak arrived. Though the taste was good and portions were generous, the accompanying sauce was way too little for a steak of that size. Although my cutlery was swapped out to include a serrated knife, my partner wasn't even given a steak knife. She relied on a bread knife to cut her burger. We asked for water and I made it clear we wanted hot water. We were served a water jug with cold water. End of the night, we can't help feeling very frustrated at the quality of service and long food wait times. We weren't the only ones. We noticed other tables too incurred at least 30 min wait times for food. Perhaps we are an Asian couple.. Was this the reason our table was skipped not once but twice in getting orders taken? One can't help but to draw conclusions. Given the chance, we won't be back again. There are many other establishments in the area worth exploring. With hopefully better table service. If you decide to come here, come very early and hopefully you're of the right skin color to receive proper table service that deserves your hard earned money. And be prepared for long wait times for your food.

Jason CJason C

Edit including a reply at the bottom: I am taking a star off due to the time we spent waiting and mind you, we were the first one to order.. shortly after 5pm. We waited approx. 45-50mins… we ordered a whole rack of lamb and we thought we could share, however, the side dishes only were per one person, so it’s not cheaper to get the whole rack if you wanna share, order two instead. They did not provide any steak knives and it was a pain to cut through it. Also, probably make a reservation as the restaurant gets booked a lot - from what I noticed, overall the meat was good… probably one of the good places here but I was not really impressed. —————— Reply to the owner: Obviously you can’t take criticism well when your sorry is not that sorry with your “obviously”. Well, they told us we stay there till 7pm and we basically got the food an hour later (30 mins to 7pm) and yes, we shoulda been informed. I’ve been to lots of places with fresh meat, restaurants on a different level and we never waited this long. If we were informed maybe we woulda chosen something else but since your restaurant is all about steaks, you should write it on the menu -> takes long to get room temperature, so people would know. And yeah, one person might think that when you order the full rack for twice the price (£-2 diff), it’s for two -> it can be confusing, but the chips were nice. Thanks to your attitude I will keep the stars, normally I’d reconsider.

Dominique JeuneDominique Jeune

It all started well with a warm welcome and a very attentive waiter. We ordered lamb and Scottish salmon. The lamb was ok but the salmon portion was in my opinion not more than 200grams (to be generous). Basically half a steak of salmon. As soon as we pointed out this the waiter told us do you want anything else or just the bill. Maybe we were unlucky and they caught few salmon on the day. Also I recommend to make better use of the table by the bar cause it is a bit unsightly to see a bunch of papers and a printer in the main area.

Daniel PriviteraDaniel Privitera

Fantastic food & staff & those that know me well know that I truly appreciate all that every member of staff do in any business. Sometimes folk don't get the appreciation they deserve. So a big thank you to all the Team tonight at The Stables. Ben, Nicola, Molly & Phillip were all amazing, helpful, friendly, fun staff & Andy is such a woww, amazing chef. Can't forget young George, the real worker in the kitchen who works so hard & Storm, the dog. As always we were last folk out restaurant but totally recommend

Helena KelmanHelena Kelman

The seared scallops with black pudding are excellent. The grilled rack of ribs is generously-portioned (seemed enough to feed a small family!) and very tasty, although the meat can get dry. The sauce is perfect though, and the accompanying corn on cob, coleslaw and chips are delicious. Do also get the chocolate tart with vanilla ice-cream to finish off your meal - this one is definitely worth an order. Service is attentive, but be prepared to wait for your food. Reservations are essential.

Isobel TanIsobel Tan

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Overview

4.3

(324 reviews)$$

Phone

+44 1397 700730

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A deep dive into The Stables Restaurant & Grill, Fort William

We went here based on a recommendation, however our expectations were not fully met. Reservation/service: We were told that the place is usually fully booked so we weren’t expecting to get a table through telephone reservation at the same day. But we did - so lucky us. As I saw from other reviews - a call is a must for a reservation. For me that’s rather strange as a restaurant in a tourist town should at least offer some tables but so be it. Of course, I can’t glimpse in the overall organization. There might be a good reason to it. Anyway, the possibilities to Reservate through telephone was a good impression but unfortunately, it wasn’t followed by many more positive aspects. As we waited for our drinks some tourists were turned away because everything seemed to be reserved. This is interesting because two very large benches were full of paperwork, a printer and the other table with cutlery and plates. Rather unprofessional I would say during the main season (August) and on weekend (Saturday). But as I said in the beginning, I don’t know anything about their table management and we we‘re happy that we got in. Food: We had considered ordering only appetizers (5-6 in total) as we weren’t that hungry. Unfortunately, the waitress refused and said, that's not possible. She said we must order a main course. There was no explanation why that is so we were left to choose again. So, we tried to find something and ordered an appetizer (haggis nachos - very tasty!) and two main courses (veggie burger and beef sweet-sour). The main courses were rather lacking in taste and did not convince. Burgerpattie was too soft, the salad, tomato and cucumber have not tasted much as they weren’t there at all. Meat was too well done but at least not tough. In taste rather bland. In addition rice was served, also rather bland. Interesting enough was the Pak Choi that was presented with the meat and rice. I just wonder, why? For me it could have been just something else more complimenting the taste of the meat but this is a creative choice of the cook, so be it. At least the wedges were nice. In total, over 50 pounds paid for two people. Quite a lot for a lack of good service and bland food. Of course, there are always expensive places but I really love good food. So if I get a recommendation for the food I mentally prepare to pay more. But as our expectations weren’t met, I cannot give recommendation.

Misses MessMisses Mess

While the food was tasty and steak was cooked to perfection, the horrible service and very long delays in getting served results in a rare 2 star review. Having read gushing positive reviews about this place, my girlfriend and I.. Tourists from out of town decided to stop by. We called and booked a table for 2 at 630pm. We arrived at 620pm and we're promptly seated. The evening is looking great. Then things started to go downhill. It took us 15 mins to get our orders taken..with 2 tables who arrived after us being served first by the pony tailed sole waitresses there. I waved her down and politely informed her we were ready to order, but was told in a somewhat mocking demeanor that she would be right with me. It took her another 10mins to get back to us. The 2 items we wanted to order.. Ribs and and the risotto were not available. No one told us in advance. Big letdown. To add salt to the wound, the one low alcohol beer on the menu also wasn't available. Food took even longer to arrive. We waited 40 mins before both our burger and steak arrived. Though the taste was good and portions were generous, the accompanying sauce was way too little for a steak of that size. Although my cutlery was swapped out to include a serrated knife, my partner wasn't even given a steak knife. She relied on a bread knife to cut her burger. We asked for water and I made it clear we wanted hot water. We were served a water jug with cold water. End of the night, we can't help feeling very frustrated at the quality of service and long food wait times. We weren't the only ones. We noticed other tables too incurred at least 30 min wait times for food. Perhaps we are an Asian couple.. Was this the reason our table was skipped not once but twice in getting orders taken? One can't help but to draw conclusions. Given the chance, we won't be back again. There are many other establishments in the area worth exploring. With hopefully better table service. If you decide to come here, come very early and hopefully you're of the right skin color to receive proper table service that deserves your hard earned money. And be prepared for long wait times for your food.

Jason CJason C

Edit including a reply at the bottom: I am taking a star off due to the time we spent waiting and mind you, we were the first one to order.. shortly after 5pm. We waited approx. 45-50mins… we ordered a whole rack of lamb and we thought we could share, however, the side dishes only were per one person, so it’s not cheaper to get the whole rack if you wanna share, order two instead. They did not provide any steak knives and it was a pain to cut through it. Also, probably make a reservation as the restaurant gets booked a lot - from what I noticed, overall the meat was good… probably one of the good places here but I was not really impressed. —————— Reply to the owner: Obviously you can’t take criticism well when your sorry is not that sorry with your “obviously”. Well, they told us we stay there till 7pm and we basically got the food an hour later (30 mins to 7pm) and yes, we shoulda been informed. I’ve been to lots of places with fresh meat, restaurants on a different level and we never waited this long. If we were informed maybe we woulda chosen something else but since your restaurant is all about steaks, you should write it on the menu -> takes long to get room temperature, so people would know. And yeah, one person might think that when you order the full rack for twice the price (£-2 diff), it’s for two -> it can be confusing, but the chips were nice. Thanks to your attitude I will keep the stars, normally I’d reconsider.

Dominique JeuneDominique Jeune

It all started well with a warm welcome and a very attentive waiter. We ordered lamb and Scottish salmon. The lamb was ok but the salmon portion was in my opinion not more than 200grams (to be generous). Basically half a steak of salmon. As soon as we pointed out this the waiter told us do you want anything else or just the bill. Maybe we were unlucky and they caught few salmon on the day. Also I recommend to make better use of the table by the bar cause it is a bit unsightly to see a bunch of papers and a printer in the main area.

Daniel PriviteraDaniel Privitera

Fantastic food & staff & those that know me well know that I truly appreciate all that every member of staff do in any business. Sometimes folk don't get the appreciation they deserve. So a big thank you to all the Team tonight at The Stables. Ben, Nicola, Molly & Phillip were all amazing, helpful, friendly, fun staff & Andy is such a woww, amazing chef. Can't forget young George, the real worker in the kitchen who works so hard & Storm, the dog. As always we were last folk out restaurant but totally recommend

Helena KelmanHelena Kelman

The seared scallops with black pudding are excellent. The grilled rack of ribs is generously-portioned (seemed enough to feed a small family!) and very tasty, although the meat can get dry. The sauce is perfect though, and the accompanying corn on cob, coleslaw and chips are delicious. Do also get the chocolate tart with vanilla ice-cream to finish off your meal - this one is definitely worth an order. Service is attentive, but be prepared to wait for your food. Reservations are essential.

Isobel TanIsobel Tan

The Stables Restaurant & Grill, Fort William

Description

Ratings

Description

Posts

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