We went there for the Sunday buffet as they had advertised on their flyer and well as posted on a large banner in the restaurant. They had also posted on their Facebook page the day prior about their buffet.
Upon entering, the hostess told us there would be no buffet and when we inquired about their advertisement, the hosted noted that the manager had decided not to have a buffet due to low foot traffic. After conversing with the hostess, stating their staff had written on the receipt from two days prior to come on for the buffet weekend and that is why were back. She said she could not do anything about it. We noted that they will lose customers due to false advertising.
We decided to stay and order from the menu to support a new local business. Our order included Goat Biryani, Samosa, Fish Cutlet, Dosa, Butter Chicken, a Naan and a Garlic Naan.
After taking and placing the order, the hostess came back and stated, that they don't have goat biryani and it is being cooked, but we can order Chicken Biryani. (Buffet was advertised from 11:00 AM to 7:00 PM and we had arrived at 1:30). Also they don't have Fish cutlet as it was being marinated and has to be marinated overnight! (No one marinates Cutlet). Also she noted that they cannot prepare Garlic Naan as the dough has to proof overnight (great excuses!! for not carrying the whole menu and only cooking and promoting just a few items on the menu!)
The manager came out to talk to us, while we were trying to decide what else we could order. He told us that people spread rumors that they have buffet and that had damaged their business. We pointed him to the wall size banner behind him stating "All you can eat buffet for lunch and dinner!", He tried to argue that they could not afford buffet due to low foot traffic and why they don't have all the menu items. We acknowledged his statement, questioning why they write on the receipts to come back for buffet! He raised his voice that "there will be no buffet even we talk about it for 6 hours and if we want the food or not!" That was after we had decided to order had been placed from the menu. We decided to leave and the manager walked away without any apologies.
Obviously the owners has no clue about their managers. He has to be fired as with that attitude the business will not survive for 3 months.
The bottom line was they did not have enough menu items ready to fill the buffet. They had two entrees Chicken Biryani and Butter Chicken a couple foods which they could offer.
Cannot comment on the food as we could not experience it. Cannot give less than one for service The Ambiance is as good a newly opened canteen, nothing special. It is neither a fast food joint, nor a restaurant. They have not figured out their...
Read moreBeing a South Indian living in Elmhurst, I really wanted to love this place.
Pros: The portion sizes and prices were great. The restaurant looked new and fresh. The girl who was waiting seemed nice.
Cons: -service was lacking. We were not served water until we asked at the end of our meal. -The masala dosa tasted decent but it was lacking in the crispy, puffy look you usually see at restaurants. The texture was more like the sad soggy masala dosas I make myself at home. I ordered some vada and sambar and I think they need to work on their recipe for the vada - it was big and puffy but they may have forgotten the salt completely. It also tasted like maybe the batter didn’t get to ferment enough - kind of raw. I made do by adding salt to my sambar. the gulab jammens were HUGE but sadly didn’t taste like much.
Overall Im so happy to see a nice sit down South Indian restaurant in Elmhurst but I feel they have a lot of room for improvement starting with the taste of their food and the service.
We are planning to give them another try. This time, we came on a weeknight and ordered only vegetarian dishes. Next time we will try the non-veg. Hoping for a better experience!
If I could make one more suggestion to make it a little more family friendly - the Bollywood music vids could get pretty inappropriate - it was awkward with our children there. Hopefully there’s some more PG content out there to still keep the fun...
Read moreIf you're a fan of bold spices, rich aromas, and authentic Indian flavors, look no further than Spice Symphony Royal Indian Cuisine . This gem of a restaurant delivers an unforgettable culinary experience that beautifully captures the essence of Indian cuisine.
From the moment the food arrived, I knew I was in for a treat. The butter chicken was perfectly creamy with just the right amount of spice, and the garlic naan was warm, fluffy, and slightly crispy on the edges – ideal for scooping up every last drop of sauce. The lamb biryani was fragrant, flavorful, and packed with tender meat and saffron-infused rice. Every dish was thoughtfully prepared and bursting with flavor.
What truly impressed me was their attention to detail. The spice levels were balanced, not overwhelming, allowing the individual ingredients to shine. The vegetarian options were just as impressive – the palak paneer was velvety and satisfying, and the chana masala had a deep, comforting flavor.
Beyond the food, the ambiance was warm and inviting, and the staff were incredibly courteous and knowledgeable, happy to make recommendations or adjust spice levels to your liking.
Whether you're a long-time lover of Indian food or trying it for the first time, this place will leave your tastebuds dancing. Absolutely worth a visit – and definitely worth...
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