Los Victor's Mexican Food California Style #9 — Restaurant in Alamogordo

Bad customer service!!! Third time going to this place and probably the last. First time they got my order wrong, ordered enchiladas and received chicken tacos which were not good. Second time I was charged about $30 for my meal which was enchiladas and I tried to order 1 extra enchilada to add to the plate of 2 but they said they couldn't just add 1, I had to buy 2 extra which is why it was so much more expensive. This time I went to the drive through and sat there for 5 minutes without any acknowledgment, was going to leave and saw someone else going to the drive through so I turned around and waited behind them. A guy opened the back door and saw us waiting and went back in but still no acknowledgment after 5 minutes. The other car pulled around to the front and I waited a little longer but still nothing. If your drive through is not working then block it off or the person that came out should have said something instead of ignoring the situation. Really bad...

I've ordered from here many times now. Initially when they first came to town I wasn't sold, but after a few times going I am now hooked. It is not New Mexico style Mexican food so don't go in expecting that. Instead just expect some really good Mexican food. They have a very wide variety on their menu, and honestly they have probably the best burritos in town. Their burritos are absolutely massive and worth every bites. I love their California burrito, their chili colorado, and recently the Campechano burrito. It was full of delicious flank steak, shrimp, and I think chorizo as well with rice onions and other vegetables in it. It was so flavorful, and I ordered it as a wet burrito so it had red chili on top, and they gave me some salsas to go with it as well. Seriously this place has some really good stuff. If you're not used to anything but New Mexico style, just give it a chance and maybe multiple chances like I did, and surely you'll find something that you're...

My friend and I wanted to try their food. I went to drive thru first and she was somewhat rude. I decided I wanted to see the inside and check it out and get the full experience. We walked up to the register and my friend ordered. She walked away and left me standing there. I waited and waited, then another young lady came and started taking orders. Totally ignored me and did not even acknowlege me, but started taking the next person's order. I went with it and placed my order when the other young lady came back. Then the gentleman brought out #29 and was rude as well. He improved upon bringing my order out, but was a little too late. I guess they do not print receipts there, because I was not offered one. My thought is that they are naturally rude, rude and do not notice it, or was shocked we was black. I do not shop and eat places for quickness, but for quality food and customer service. The food is different, but ok. The customer service...