Luca's Brooklyn Pizzeria — Restaurant in Atlanta

On January 12th, 2025, I visited Colony Square after attending an art exhibition at the High. I recalled enjoying a Margherita Pizza from this location on a previous visit with friends, so I decided to grab a slice. However, the employee informed me that they had run out of basil, an essential ingredient. I left to find another eatery, but due to long wait times and my friends already having their food, I returned. Upon my return, the employee was kneading dough, and I noticed a cheese pie in the oven. I asked for a cheese slice, but the employee continued working on the dough with his back turned. Eventually, he took the cheese pie out, put another pie in the oven, and attempted to serve me with the same gloves he had used to touch various things. I immediately asked him to change gloves, which he seemed to take as an unreasonable request. He became combative, finally stating that he wouldn't serve me. I expressed my surprise, pointing out that I was simply asking for him to grab my slice with clean gloves. The employee claimed that he couldn't change gloves because he had to fulfill other orders, as if I wasn't a paying customer. I offered to wait for him to change gloves. Since I was starving. After waiting, even after being denied service, I received a pepperoni slice with attitude. I asked for parm cheese, he pointed with his back turned! Smh….

My suggestion to those in the food industry is to avoid jobs that require cleanliness, working under pressure, and respect. The employee's attire was also unprofessional, with his pants hanging off his bum and never took the time to pull his pants up. The owners deserve better representation from their employees. Yes, it’s just a pizzeria but this a prime location. Not a hole in a wall or dive bar.

This comment aims to bring this incident to the owners' attention, rather than seeking to have the employee fired. As a New Yorker, we take our pizza very seriously, and locating a pizza spot from home ended up being disappointing after the service I experienced last Sunday.

Please do better and understand that being asked to change gloves isn’t the end of the world. It doesn’t take money out of your pocket or stop you from doing your job efficiently.

To the owners: He was the only one working, so having two people on instead of one can help. I know things can be tight budget-wise, and finding GOOD help can be hard too.

I’m solution-based and just trying to offer suggestions. Because I tell he isn’t a people person, engaging with customers isn’t his strong area. He just wants to work/cook. Preparing the pizza with no customer interaction might be ideal. Then hire a cashier to take the order and service the slices and pies, etc. Pizza is a FUN food. The location is FUN. Bad attitudes are...

Since its soft opening, I have been visiting the Halidom and have eaten at every space there. In all honesty, I tried Luca's early on and never returned. However, a few weeks ago, I sat and watched from afar. What I noticed was a focused young man working exceptionally hard managing a private group and regular customers. That day, I asked him if I could give him some feedback about my prior (negative) experience. He listened attentively, acknowledged my perspective, and made the ask for a second chance-I obliged and tried slice. To my surprise, it was good. Today, I returned and tried the wings as promised. I requested that they be fresh and crispy. Not only were they fresh and crispy, they were flavorful as well...perhaps some of the best oven-baked I've had in a while! So, shout out to PATRICK for being a proud employee and humble enough to win me over! I'll definitely be back for the wings and hope there's consistency no matter who's at...

If you're looking for authentic New York-style pizza that won’t trigger digestive issues or IBS, this spot is a must try!

As someone with gluten intolerance, I usually steer clear of pizza due to the unpleasant digestive effects I experience with most bread-based meals. But after watching my family enjoy a perfectly cooked, gooey cheese and savory pepperoni and sausage pizza and buffalo chicken pizza, I decided to indulge in a slice.

To my surprise, I felt almost no digestive discomfort afterward! We've since become regulars at this family-owned restaurant, and I still haven't experienced the usual aftermath that typically comes with eating pizza.

After meeting the owner, I learned their secret: they import their flour, ensuring their pizzas not only taste incredible but also avoid the side effects of run-of-the-mill pizza joints.

If you want delicious pizza without the digestive regret, I highly recommend giving this...