To any concerning manager/owner caring about a professional business. On 9/1/21 at 4pm I approached the "order here" line behind a woman and her 2 children which were already patiently waiting to be helped. It seemed like they were waiting for a while. So as roughly 5 minutes pass by I go to the side where the cash register is to get someone's attention. The employee 7741 with the neck tattoo was out back washing dishes careless about the front. I spoke up by saying excuse me so maybe she could hear me as she washed pans. I was unlucky because she disappeared out back. At this point I went threw the employee door to get her attention and kindly asked if we could get some help. She said "when I get up front I will" in a very disrespectful way. She acknowledged there was people waiting but seemed careless and continued to do what she was doing. Luckily the driver who showed up with cups was present and had barely showed up when I went threw the door. He witnessed the rude tone of voice and professionalism from the employee. In essence, I witnessed two potential customers leaving because there was no employee. I definitely will not be back. You might want to evaluate this employee for she might be causing more of a loss to...
Read moreLove subway and 95% of the employees are wonderful! Decided to go to walmart and shop but stopped at the subway first, to grab a quick lunch. Two young men working behind the counter. The shorter man with glasses was VERY rude! We ordered a turkey, bacon, avocado wrap with sweet onion teriyaki sauce. Got our wrap with no avocado or sauce. Went back to the counter and told the guy with glasses and he became upset and said he put both in the wrap. He then asked to see the receipt and snatched it out of our hand. He then made another wrap, so we sat down to eat and what do you know, no cheese and no sauce, I asked the guy for both and he said he put them in the wrap, which he didn't! I had the wrap in my hand so he could see it didn't have either and he said "I know my job", well he may know his job but he's not doing his job! If this young man is working at subway, I won't go into that subway! He was wearing WAY too many gold chains and was very unprofessional!!! Also, got a regular coke which tasted like...
Read moreTo whomsoever it May concern, I called subway located at 1540 east 2nd street Beaumont to inquire if they have veggie patty guy name Alex or whatever his name is said me that he don’t have veggie patty over the phone. Within 5 minutes when I went to same subway and ordered the same veggie patty it was available and he was ready to take my order. How all of sudden you guys have veggie patty when it was not available 5 minutes before? Do you guys discriminate customers according to their skin color or Accent? This is not the first time it happened to me that’s why I decided to expose you which I did. You guys have 24 hours to look into the matter and reply before I go ahead and take legal action against you guys. I will wait for your reply till Tuesday date...
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