Blaze Pizza — Restaurant in Brunswick

For starters we love Blaze. We went on opening day at the Brunswick location and get it all the time since then. This location has gone down hill. The last THREE times we have gotten it doordashed they have messed up our order.

1st time SAT 23 OCT we ordered two pizzas and they got the receipts mixed up on the boxes which messed up the drizzles. 2nd time SAT 6 NOV messed up one pizza’s drizzle. 3rd time WED 10 NOV messed up one pizza’s drizzle and didn’t include the red sauce for our cheesy bread.

All three times we have had to drive to the location 10 minutes away after paying for delivery to get the pizza fixed. We have long hard days and pizza being delivered is supposed to be an easy meal with no hassle but each time it has been a hassle. This last time we didn’t even get an apology. The guy working said nothing at all.

I’ve never asked for compensation I just want our food how we asked for it. But not even an apology and the third strike. We might love your pizza but we won’t be back. Maybe if/when we try it again the location will be back to being able to get orders out correctly then might become...

Don’t come after 730p (1.5hrs before the close) they start to take everything down from the lemonade and put things up like they’re trying to close. I had to send back my pizza since they left it in too long and it was burnt and you couldn’t even fold it. This isn’t the first time we came and they were focused on closing down (again this is 730-745) rather than customer service and quality of food product. Everyone was nice but it’s annoying. I’ll have to stop going to blaze now since this isn’t the first time it’s happened. Idk if it’s a corporate thing that they have to be out immediately after close and it’s why they do this but you’re letting customers suffer. My re made pizza was a little better but edges still burnt but at least I could fold the...

When I stopped by Blaze Pizza today, it was clear the restaurant was operating with a limited staff. Despite being visibly short-handed, the team of three employees went above and beyond to keep everything running smoothly. The two females were constantly on the move, seamlessly juggling online orders and ensuring every pickup was accurate and timely while managing the dine-in area, welcoming guests, and taking orders. The male Carl ensured that the pizza was hot and to perfection. Their teamwork and dedication were impressive, and they kept the restaurant atmosphere upbeat throughout my visit. Job will done Team...