Arby's — Restaurant in Chamblee

Rude, have been coming here for 20 years, new manager, So he Says He is the Manager, Rude Argumentative, Woman named Virginia, worst training in customer service and business ethics ever witnessed.Maybe that is why they can't get Good employees, Bad manager under light load, said I was hostile, That was far from what I said to this man- removed his name tag- I actually am shocked He told me to shut up and leave before he went were he didn't want to go? That is what you say to a customer with a 15 year old daughter beside him. Threats are now the Arby's WAYnot correct order, took his name tag off when I ask for the manager, He said he was the MANAGER. I gave him credit for working hard, actually was the worste experience at an Arby's in 40 years. I worked for Arby's 30 years ago for several years and never saw anemployee that was so out of character...

We recieved our food, which was 3 separate combo meals and an order of jalapeños bites. When we got home and distributed the food, my daughter said a bug came out of her fries. We called the restaurant to let them know about the issue and they offered me a free fry tomorrow and for me to come pick it up. We explained to the lady, Virginia, that if a bug came out of one of the fries that A) there is no telling what else the bug touched or if their relatives touched the other food and B) if this restaurant has bugs we don’t want to eat there at all and that we wanted a refund. We were told call back tomorrow and speak to the manager Carlos and see what he can do. Disappointing, especially as a former employee of the parent company. This is way below company standards. Inspire Brands needs to look into this! What a waste...

Clean very fast and fresh, not anymore, horrible experience, Manager was rude and was just the worst employee I have met at any Arby's location, Virginia the drive through attendant, was sadly clueless. I had to ask for my order to be corrected after going to this location for 20 plus years, I will never go back. It has shown Arby's in a whole new light. Manager took his name tag off, was rude, had no people skills, couldn't stay calm actually threatening, Saying I ordered wrong? I would be the first to admit it, if I did. His threatening behavior was beyond reckless and He alone has made it to where I will never eat Arby's again. I was an employee for a few years at Arby's and have been to this location over 20 years probably 300 times. Never again. "0" Do not waste your...