Jimmy John's — Restaurant in Charleston

At 11:17 a.m. ordered 3 sandwiches for delivery to our office. Delivered promptly. Despite explicit instructions, sandwiches were made incorrectly. Called - told sandwiches would be remade and delivered asap. waited - received call stating they were on their way - WAITED A LONG TIME - Called back - told they were almost here. It is now 2:37 p.m. - long after our lunchtime - still no sandwiches. We order from here frequently. Orders are often wrong. It is as if the orders are taken and then the sandwiches are made anyway they want rethinking our decision to ever order...

Jimmy John's catered a Christmas Luncheon for over 80 people, and they went above and beyond! The team was incredibly friendly, helped me plan when to place the order, delivered everything perfectly on time, and the order was 100% accurate. They even helped set the table, making the whole process seamless. Everyone loved the food, and their exceptional service truly stood out. Huge thanks to the the Capitol Street Jimmy John's team for making our luncheon stress-free and amazing!

Downtown Ford Team

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Absolutely appalled by this establishment today. I just happened to be in town and decided to get a bite at one of my favorite restaurants just a location i've never been to. The veggies on my sandwich weren't the freshest but it was fine. What I couldn't believe while I was sitting and eating was seeing this man, who I assumed was the manager, push this younger girl employee and tell her to get out. Unsure of the circumstances but absolutely should never be acceptable to hit or push a woman. I will never be back to...