last night i got room service at the hilton (that uses this restaurant) and was eating my mixed greens salad when i noticed two bugs in my food, one of which was still twitching. soon afterward, my stomach hurt very badly
my boyfriend didn't notice any bugs in his food, but his stomach started hurting badly after he ate, too. he had a burger, and it’s quite possible the bugs could have come from the lettuce in his burger and my salad.
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in the morning, we thought hey, maybe it won’t be bad as long as we don’t get lettuce, and maybe it won’t be as bad if we go down to the actual restaurant. we got breakfast: a breakfast sandwich and a “rustic breakfast.” the sausage was hyped up with all the descriptions of it, but it tasted like nothing— like a faint meat taste and then just water or oil. the biscuit and jam was good.
soon after breakfast, my boyfriend and i spent a long time in the bathroom, probably from the food last night
this restaurant is definitely convenient if you’re staying at the hotel, but it’s really not worth it— the quality, the money, or...
Read more"Mixed Bag: Delicious Food, Distracting Service" This restaurant boasts a lovely atmosphere with a pleasant ambiance. However, the loud music made conversation difficult. The food itself was excellent, with well-prepared dishes and flavorful ingredients. Unfortunately, the service was a major letdown. My server seemed disinterested and inattentive, and I experienced significant delays in receiving our orders and refills. It's clear that the staff needs further training on customer service etiquette and attentiveness. While the culinary experience was enjoyable, the overall dining experience was hindered by the poor service. I'd recommend this restaurant to those who: Prioritize delicious food over attentive service. Don't mind loud music and a bustling atmosphere. I'd advise the restaurant to: Lower the music volume to improve the dining ambiance. Invest in comprehensive customer service training for their staff. Improve order accuracy and attentiveness to customer needs. I hope this...
Read moreWe had a reservation for 8p. We arrived early to check out the bar and have a drink. The bar staff was friendly but they needed some additional help with the crowd size. They also were having a bit of a conflict between each otherat one point. We checked on our reservation and we were seated promptly at 8. The server was very nice and considerate. The kitchen on the other hand had some issues. It took 90 minutes to receive our food and when we did receive it, it was under cooked. I was polite with the server but was completely frustrated on the inside with the service, especially with the amount of money dinner cost. We were provided a glass of wine for our wait but that just wasnt enough. Hope they make some improvements, it could be a nice place to go especially with the proximity to so many other activities in the city. Put a damper in the evening, by the time we left we were just ready to go home. I hope they can get back to the...
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