Grill City — Restaurant in Concord

My first expression “Food was as cold as dead”. This was my first visit at grill city and we were so excited that we found the place and the presentation of food was great and the place was clean. I ordered squid and grilled chicken with rice. This was also my first experience eating squid.

Me and my friend started eating and with each bite we started to complain more. Why? Because the food was not fresh cooked and I guess they prepared and grilled the meats around 5 or 6am and it was on hot area to keep them warm. We ordered the food at 12pm which is lunch time.

The best time to eat grilled meat is right after the grilling not 6 or 5 hours later, the issue was not only the squid and chicken were cold, but also hard to chew (when you eat grilled meat right after grilling it, it is soft and juicy!) so we stopped eating the food on a half way!

The spice was good and if only the meat was fresh and hot, it would be out of this world! But sadly the place of that cold dish was trash!

I am big fan of Asian food, and almost in all asian resturant you can see soya sauce, salt and some other spices for customer to use! None were found there!

So please don’t serve cold...

I agree with this review; "Pictures are inviting, the food disappointing. Old, expensive, tasteless. And it takes 3 days to get a $5 cash refund so it forces you to get more of their food instead. I hope it gets better someday." The management team needs to get better with the cashier processing customers. They take forever to take your payment and give change. Like forever.....The quality of their food is down. Cold and taste is not...

Bought mais (corn) and banana Q. But the corn didn't taste sweet, tasted funny. Probably sitting there the whole day, we got there around 7ish. The lady who's serving is older is okay pero the one in the supermarket same with that manager wannabe needs to be thought customer service, I guess people when they get older in their 50's or 60's are always grumpy and bitter. Or better replace them with...