Smoothie King — Restaurant in Doral

I ordered directly from the Smoothie King website, and the delivery was handled by DoorDash. Unfortunately, my order was never delivered.

According to the store, the DoorDash driver picked up the order, but it was then marked as canceled, and I never received anything. DoorDash confirmed that the money was refunded to Smoothie King, not to me.

I called the store several times, but the employee said they didn’t know what happened and told me to contact the owner, who also didn’t provide any solution. In the end, I lost my money and never got my order.

I’m very disappointed with how this situation was handled. There should be better coordination between the store and DoorDash to ensure customers don’t end up paying...

I have been recently ordering from this Smoothie King alongside with other locations that I will not name in this review. This particular Smoothie King location, always has incredible Service as the young people behind the counter are always energetic and willing to help. I noticed that the quality of the drinks are better In this location And the actual size of the cups are slightly more generous than other locations. I would prefer this location over any other I've had within the vicinity and honestly you can taste the ingredients being more fresh then other places I've been to. Thank you guys, please keep the same quality as you are...

Worst Smoothie King! They have the worst customer service! I ordered my usual smoothie and the person that did my smoothie decided to change the flavor without asking me. When I tasted it I told them it was wrong and the lady said it's the one I ordered. Someone else checked it and they said it was a different flavor and they ran out of the one I originally asked for. I understand if something runs out but let the buyer know before changing their order! I always get smoothies for my office and there's always a problem, the only time my order was perfect was when the owner was there. Wouldn't recommend this...