Pokeworks — Restaurant in Durham

We are all entitled to our own opinions, right? Well here's mine:

Parking: 5 Location: 5 Decor/ambiance: 5 Customer Service: 5

I feel that Poke is still a new concept to many of us and if you haven't had the chance to indulge yet, check out these guys. We heard that these guys where the original poke burrito creators. They created a video of a poke burrito that went viral and Durham has NC's very first location! Yesterday we checked them out and where highly impressed! They have these amazing kale noodles that leave you feeling so full yet they are super healthy. We also grabbed an Hawaiian Classic Poke Burrito which was jam packed with Ahi Tuna! Everything was so fresh and tasty. Are you vegan, vegetarian, gluten free... they have options for you here! Their "build your own" option gives you 100s of combinations you can put together. Lastly - these guys have a dining room that is open and they are on all of the major delivery apps!

*Tip- For you raw seafood lovers check out the Hawaiian Ahi and Spicy Ahi. They are both crowd pleasers. Don't care for raw? Check out the Ginger Chicken with Kale noodle ......

I’ve been ordering from this Pokeworks consistently for months and never had a problem. Today, I tried something slightly different with my food and it was the saltiest thing I have ever eaten. I tried to push pass but I couldn’t so I called and told them the issue. As my office is around the corner the person on the phone instructed me to bring it back so they can fix it. Well today I went in at 2pm and I explained the situation. The 1st woman I spoke to acted as if I came in to beg for a free meal. I explained to her I come in all the time and have countless orders here. She continued to announce that it’s not salty as if she actually ate exactly what I ordered and was extremely rude. Eventually she told the blonde woman next to her to fix my order and she haphazardly through it together. When I asked if she could put it in a bag she handed the bag to me to do it. Absolutely disgusting service and I...

I got takeout, so I can't speak to the service. But the actual poke bowl was awful. The bowl was mostly gummy rice and barely any protein or mixins. They didn't have an Aioli option that wasn't spicy, and honestly an aioli sauce could be the only thing that could save this bowl if they are going to skimp out on ingredients. Their Pokeworks classic sauce is too lightly flavored, and only brings attention to the fact that they didn't give you hardly any add-ins.

I've been to other poke places and I've never comes across one so stingy about the ingredients! Those pictures with bowls full of protein and mixins are not what they look like now.

It makes me not trust the quality control of the restaurant if they can't even make a satisfying dish. I only hope I don't get sick from...