Shogun Bistro — Restaurant in Elizabethtown

I wish this would have been worth my 60 dollars but I was highly disappointed, especially because the ratings for this place is 4.0! I had the “spicy” Island Roll, Room 219 mixed drink and the Chicken & Shrimp hibachi meal. The soup was the onion soup that I thought aaa supposed to come with fried onions & green onions, but you see I only had one. My drink came 1st and the appearance was amazing I thought, plus I could smell the liquor or so I thought. It tasted like fruit peels that had been soaked in liquor, strained and served to me. As you see from the picture my drink was missing the fruit, but they got a 4 star. Didn’t say sorry we’re out of it or nothing. I also asked for extra napkins when I gave my drink order, after I got my drink, after I ordered my meal and you know when I got the extra napkin…. When the guy brought me my sushi roll. My waitress was not attentive at all and was all over the place ducked off. She didn’t offer me a glass of water nor checked on me when she did walk by to go chat with the other guests. As you see it was not many there and I was the last patron to be served for today. The sushi was lovely looking but not spicy at all. I specifically ordered it because it was noted as HOT. Even with the wasabi it was not at all hot. My 1y grand baby could have ate it. The hibachi had pieces of cubed potatoes in it which was new for me. The yumyum sauce was thin and didn’t give what a person be looking for in their yumyum sauce! The rice was not the traditional white rice that’s fried, but the short grain rice that kinda pops. I liked it. The Shinto was cooked great but tasted fishy. When it was time to pay I then saw my waitress whom got the payment and eventually brought a take out plate for my food I just could not eat. I wasn’t given a set of utensils nor a carry out bag to put my plate in. I had to wait until she popped back out. As I stood up to look for someone else to get a bag from so I could leave, I see her waking back inside the restaurant from a side door. I can say the place was clean, but then again it was not much going on when I got there. I wish I had of just ordered DoorDash or went to one of the many nearby restaurants instead; spent less and probably would’ve had a much better meal. I am confused at the ratings because I pride myself on doing detailed reviews that’s truthfully accurate as I don’t play about my hard earned $$ and I want others to not be fooled like I was. I beat these highways down, risking my life to deliver a service to companies all over the globe, so when I get a chance to explode a place I’m staged at, I make sure I leave a tip...

Parking lot was empty. Walked in and was the only customer. My family of 5 was sat immediately at a hibachi table at 5:36. We immediately ordered our food since we knew what we were having. My wife and kids split a dinner for 2-steak and chicken, and I had the hibachi vegetables.

I'll start off by saying the soap dispenser in the males restroom was completely empty. Had I not already ordered we should've walk out immediately.

Now back to the service, again, my family was the only ones in the building. Thougt things were going to go good, the cook was talking to the kids and doing his typical show as a cook. However, he was better with people than the food.

We ordered extra fried rice and only two eggs were cracked. Then a small portion of rice was presented on the grill. Things really started going bad when the rice was flattered, cooked for approximately 3 minutes, flipped, sauced, then portion out to our plates. The chicken and vegetables were then added to the grill, everything but the broccoli was together. Then the vegetables were tossed around for a very short amount of time; mushrooms were added to the broccoli lightly sauced, then everything was served to me. The broccoli carrots, and zucchini were hard and crisped; the broccoli was raw, cold, and would've been better dipped in ranch then served as a hot meal. The noodles are typically our family's favorite and they also lacked any flavor.

We have ate at the Owensboro, Bowling Green, and Elizabethtown location many times. This location had no flavor, the cooked rushed the meal and we were the only people there. Nothing had time to sear or caramelize. The food was barely warm when served and by the time the meat was served to my wife and kids, it was the only thing hot.

This is the closest location to us out of the three, and we'll make the extra 30 minute drive (this location is 45 minutes) to Bowling Green or Owensboro.

We are also typically really good tippers. However, this was the lowest tip we have ever left at 12.5%. The server did not appear until the check was presented at the end of our meal.

I was so disappointed in our meal we didn't want to bring up our dissatisfaction, we payed for our meals and left knowing we'll most likely never return. The service was extremely poor considering there was no one else...

We decided to try Shogun tonight and we're not disappointed. It's very casual and service is prompt and courteous. We tried the fried calamari which comes with two sauces; a traditional cocktail sauce and another spicy sauce with a creamy base. It was crisp, tender and delicious. I preferred the creamy dipping sauce over the other though. My husband ordered the ramen bowl with shrimp which is huge. He said it's like what you would get in Japan. My 10 year old LOVED the ramen bowl! It's delicious! I had a salad which is the traditional salad of lettuce and ginger dressing but Shogun makes their own. It's really good but they go a little heavy with it. The ginger flavor is more delicate in the dressing. The lobster roll I ordered was really good. The lobster was sweet. Our bill was about $72 for three including desserts. One thing we did notice was on the bill the POS system miscalculated what the correct tip should be. As a former server I hated that because the servers there already have to share tips (it says so on the bill), but to have the computer system miscalculate the proper tip means the servers get over a dollar less than they should. So if you like to tip when you go out be kind to the server! I hope they fix that in the computer system for the servers! Anyway, great meal, great service and we have a new favorite...