The Brew House — Restaurant in Farmville

A delicious lunch that had its challenges but had some downward pressure from a Sunday afternoon service perspective. Service was a little lackadaisical with vacant tables not being cleaned, slow to follow up on patrons, and just a general blasé experience. We were told to sit anywhere, so went to where 3 booths were available. All three needed to be wiped down so we chose the best of the three and wiped it down ourselves. One of the tables remained unoccupied until we were about to leave (about an hour later) and it still had not been cleaned. The people that came in, then, had to keep their hands in their laps so that the server could clean the table after they were already seated. I don't see any reason for the tables to be ignored until someone sits down to use them.

The food was delicious. The Brewhouse Burger had a generous portion of veggies with a nicely seasoned beef patty that was cooked well-done, as requested, and was cooked through without becoming tough or dry. The fries were fresh and hot, but a little bland. The Deviled Egg Burger was a slightly different experience. Though it tasted fine, the deviled egg spread provided little to no flavor to the sandwich being overpowered by the chutney. Also, the menu wasn't clear (or I overlooked it) as to what protein replacements had an upcharge. Switching the burger to fried chicken was an extra $2, but according to the online menu, I could have switched with a grilled chicken at no charge. Also was pretty disappointed to find that the "kettle cooked" chips were a bag of chips that I can pick up at Sam's Club for $0.65. The sandwich was good, but $18 was a...

Have been here several times over the last 2-1/2 years. While the food quality and portions have gotten progressively worse, there really is no excuse for the kitchen staff not reading an order ticket. Server did what she had to in order to cover for them, but in the end the kitchen staff failed… and failed hard. Ordered the OG philly. The roll they used is fantastic. Not a single even tiny thing wrong with it… but if you are going to use a roll of that caliber, you need to fill it proper. Not use a small amount and try to stretch it. What was there was good. It really was, but I ordered no onion and add mushrooms. I did not see a single mushroom, server said she went back and asked and the kitchen claimed they chopped them up with the meat. Nope. First… who even does that?? No rational human I know. Second, after ten years in a kitchen, I know full well and good what a mushroom looks and tastes like, in many many forms. There were no mushrooms, and a ton of onions. If the kitchen couldn’t see the no onions, I find it hard to believe the saw the add mushrooms. Server attempted to charge me for it anyway. The server did a great deal of just standing around, not her job. At the bar chatting, leaning on it as if it was holding her up. Over time the service and food has gone downhill. Waaaay downhill. I hope they improve. I really do. I like the place… and let’s be honest here… decent places are rare...

Very disappointed with Brew House last night I ordered wings with sauce on the side & hubby ordered a Giro with fries. We sat for nearly 40 mins waiting on our food while others came in & got their food. Wasn't busy only 4 tables. The sweet waitress explained they had over cooked my wings & they were crispy. They could make me more I told her no big deal I wasn't that hungry, just cancel the wings & hubby could eat. Many minutes later they brought out his Giro & said we don't have fries so we gave you tater tots. He said I wanted the fries so just cancel our order we will pay for our drinks and go elsewhere. Then a short lady comes over to the table & said she "comped" the wings (they ruined & I never got) and she took $3 off for the fries that he didn't get. She said she would box up the Giro & we could pay for it & take it with us. She said it was her policy, to which I explained it is my policy to NOT pay for food we didn't eat. Granted no food was sat on our table during the entire visit. She never apologized, nothing! Just got an attitude. The waitress was very sweet & apologetic. But the short little manager lady (never got a name). Was rude! Probably won't be going back. Very...