Coffee Bar — Restaurant in Florida

I had been looking forward to coming to this place for months but never had the time, I finally decided to go with my friends on a nice bike ride and visited the establishment. I had walked in and urgently had to use the restroom along side my friend. When I got out I purchased a cup for my friend and who I presume to be the manager immediately started badgering us demanding that we order something and with a raised voice proclaimed that you can not use the restroom without a purchase. The ironic part is that we were right about to purchase beverages until he cut us off in a very rude manner. He continuously pointed out that this wasn’t a “Starbucks” or “Dunkin Donuts” and said that it claimed on the door you couldn’t use the restroom without being a patron in a very small font mind you and ridiculed us for not seeing it. I believe he had judged us due to our age and discriminated against us for that reason as he was being appropriate with his other guests. The atmosphere was nice before we were confronted however the coffee my friend received taste like something I could have made at home with 3 hours of sleep. I believe a better temperament would do this man a great favor in his work and personal life. edit: This is after the Manager replied. We were not in the bathroom together, we were merely all in the same hall and in different restrooms. I had intended to buy something before your rude demeanor and that shows your character that you would make such assumptions. I said that “I wasn’t sure that what I was going to order” and you mistakenly took that as that I didn’t intend to order anything which was false. And now you are twisting the story to support your side as I am confident me nor my friend left any mess in your bathroom. We would have no personal vendetta to as this was before your confrontation, and yes I had waited months I just never got the chance and now that I have, I wish I went to the diner across the street. And I see that you keep flaunting the fact that you have a family owned business, usually the people that own those are the most personable but your business is just as lackluster as your character. I’ll proudly visit the business that replaces yours when go out...

My classmate and I were working on a school project and stumbled upon The Coffee Bar, taking it as an opportunity to support a small business, rather than go Starbucks. Beforehand, we stopped to grab lunch, planning to eat alongside coffee. We walked in and sat at a booth and began working on our project. As we were about to get up and order, an employee whom appeared to be The Manager, raised his voice and aggressively exclaimed to us “You are not allowed to bring food/drink not originating from the shop! This is not Starbucks!” He later went on excessively ranting to us in a disrespectful manner as we were trying to explain we were about to order. He continued to go on erratically stating he’s closing in 5 minutes, as the time was 2:48pm and (understanding he closes at 3)we started to gather our stuff and leave. Overall, we understood this was store policy and have the uttermost respect for that. However, his tone remained disrespectful, forcing us to take our business to Starbucks. After the unpleasant encounter, I didn’t even want to order anymore but felt forced to do so out of common courtesy. As young female adults, we felt violated, targeted and extremely uncomfortable. We will not support unprofessional businesses and are extremely hurt and disappointed how this event played out. I don’t recommend this cafe, and suggest taking your...

My wife stopped in this morning to meet with some students she’s tutoring. She wanted to support a local spot so she chose this place. As she wanted to greet her students before getting up to order, she picked out a table outside and began to get set up. After roughly 5 minutes the owner came out to lecture her about how seating is for “customers only”. She let him know that she was going to come in, just wanted to greet her students and their families first since they were close. He then asked “well I don’t see your students?”. She then kindly explained again that they were near by and they would be there soon, and she planned to get a drink then, rather than wait in line and them arrive with her being preoccupied. He continued to question her and harass her because she did not purchase a drink immediately upon arrival. As someone who has worked in the coffee industry in swfl for over 2 years now, this kind of behavior is ridiculous. Proud to say my wife didn’t take that nonsense and took our business elsewhere rather than supporting a shop that will berate and disrespect their customers for not ordering immediately because “they have bills to pay”, rather than being accommodating to the needs of those that they are working to serve. Poorest example of the...