This is the second time we are here. First time they missed up with our hookah we were waiting for 20 mins then they bring wrong hookah, no body came to take it back after calling them multiple times the guy came and said you have ordered 20 mins ago we can’t take it I said we ordered 20 mins ago, but you just bring it finally they took the hookah back, but never showed up again to ask us what we need we wanted to order food, but nobody came. Tonight we came back thinking that it could have been only that night same think happened we ordered hookah, they did give us wrong hookah again we called the girl two times, but because the music was so loud she couldn’t here and she ignored us and never came back we left hookah’s unsmoked and everything like that and my friend got mad because if the ignorance. I took him away we wanted to pay we were waiting for 20 mins so someone can bring us the bill nobody showed up as a result we had to leave and not pay. No customer service, no good hookah, no ethics, no manners, nothing good hear. They only have 3 people in a 30 table hall. One is the receptionist they other two cannot be everywhere. I call on the owner to hire a few servers. If you can’t manage it leave it for a qualified person. I hope the owner contact me so I can tell him the issues and how to manage it. Tonight my friend was going to bring the hell on them, but I had to take him away. I would never ever recommend anyone to go here.

I didn’t know how to reply so I’m writing for you. Ask Mr.Massoud who was holding party dear. You have to pay me for the 20 mins of my time waiting for someone to take the payment. Customer pay for the service and we did not get any. Everyone look it her comment you will understand what kind of person is running this place. Second you don’t have cameras you are a lier and even if you have cameras it’s dark you couldn’t see or hear the service we received or did not. You are a lier there is no future for your business you allow kids in a drinking place I see children under age of five on the tables inhale the smoke of everyone’s hookah and setting in tables were alcohol is served you are violating their right. Yes you allow them in no matter if they are parent cause the CPS do not care their parents. I will report for violating federal law. You ask for money I will send you my address come and I will pay double, because coming to your dirty place will make my foot dirty.