Subway — Restaurant in Illinois

In short- I was so impressed and happy with Rishi (forgive me if the spelling is incorrect) and the food that I felt compelled to tip him 20% and leave a 5 star review.

It's been years since I was last excited to eat a Subway sandwich, and I actually order them on a semi-regular basis. More often than not, the worker making the sandwich doesn't care. You're given bread that is hard as a rock or so stale, that you can just chip the outer layer off. I've learned that asking Subway workers how fresh the bread is can sometimes lead to a poorer attitude as a result of taking offense to the question. Funny enough, if you're honest with me about it, I will continue ordering from your location specifically, but I digress. The veggies (primarily the tomatoes) are usually gross or mealy and are accidentally dropped into/left in different trays. The workers have a tendency to either overload the toppings or not listen. They assume you want a commonly requested item (being that I hate lettuce, it can be very frustrating when I/they have to pick lettuce pieces out). They also tend to assemble the sandwiches in a way that puts all of the ingredients right down the crevice of the sandwich, which then forces me to annoyingly have to reassemble it when all is said and done. Nobody wants all of the ingrdients folded over each other along that stupid crevice. It causes double the amount of everything on one side and nothing on the other.

The usual assemblage drives me BONKERS, and the ongoing rebuttal I receive for asking if the bread is fresh is beyond frustrating.

Cue Rishi. He was fast and efficient, yet delicate and attentive. Provided perfectly fresh, soft bread - which he cut evenly down the side. Assembled the damn sandwich the way it should always be assembled - ingredients added down the flat side of the sandwich, with perfect amounts and spacing between everything. All of the veggies and meats not only looked fresh but actually tasted fresh and yummy (including the tomatoes!). The sandwich making counter and the register areas were clean, as was the whole of the inside. The trays holding the meats, cheeses, and veggies were clean and organized - everything was where it belonged and showed no signs of any veggies accidentally being dropped and left in other veggie trays.

All in all, give this dude a raise because he...

Used to go to this Subway 3-4 years ago and they were good. Don't know what happened?! Stopped there this past Sunday, day before Labor Day. Wanted a quick meal, I had coupons from the paper. Walked into an empty business, there was no one behind the counter, and posted on the glass was a sign that said "SORRY, WE ARE NOT ACCEPTING PAPER COUPONS". I was so shocked I didn't take a photo, but wanted to ask someone. No one came out of the back or restroom, so I left after a couple of minutes!!! I don't get it, why was there not even one person...

I entered at just after 8 and no one was at the counter to help to I said hello because i thought they were in the back getting incidents. No answer. So I said excuse me is anyone here. Still no answer I checked the bathrooms and no response. After I got back to the counter i heard something like a tv in the back. So I half yelled hello and that's when the gentleman came out of the back room. He flashed me a dirty look and asked what I wanted. He was very rude and this is my first...