Burger King — Restaurant in Indianapolis

I would avoid this location at all cost trust me it's not worth the headache or energy ....called spoke with manger Amanda before summiting this review to avoid this review however Amanda and I quote said " it's fine if your children don't Visit this location" after explaining both my children and my own experience on several occasions within the last 30 days .....theirs a note on the locked door that tel ls you the lobby hours however for some odd reason they never unlock the doors for customers assuming that all customers have cars and should be able to go threw drive thru well news flash BK everyone does not drive you know like teenagers or the gas station customers next door That may just wanna walk in instead of sitting in the line backed up to the stop light this location is convention for my kids to walk for a bite to eat but it's not safe at all my teenager tried walking through the drive thru(which I don't approve of) because he was confused by the locked door and note with hours of operation after rudely being told by a older woman he can't order through drive through and she can't open the doors because she doesn't have enough workers my child observed 4 crew members walking back home with chips and a slushy from the gas station. Instead of driving him back to BK I took our business else where and after speaking with manger Amanda this morning I made the right decision it's my duty to make sure this location gets no business if I can help potential customers avoid spending their money where it's not apperciated 🅿️......update my kids begged me to take them back for burgers mistake again now they only accept cash as I approach the window realizing I've only got card I politely explained to my children to never mention or ask for BK again smh at this point this location is worthless please close and make room for...

TERRIBLE CUSTOMER SERVICE FROM MANAGER! I sat in drive thru for over 5 minutes without anyone coming to the speaker. So I pulled up to the window and sat for about another 5 minutes before the workers finally even looked at me. 2 female employees had come from the back and ignored me again and I could hear one of the persons, who looked like a manager by the way she was dressed, yelling, swinging her arms around. The other person put on a coat and left. A guy came and told me I had to drive around to order that they couldn’t take orders at the window. Weird because I could hear her taking orders. She came to the window SCREAMING at me to leave the window and pull around. I was unable to speak, she kept SLAMMING the window numerous times DURING her tantrum. At one point , instead of talking an order that I know she could do, she literally left the building to yell to the cars behind me that I was why they couldn’t get their food since I wouldn’t move. There was no one in line when I pulled up. She kept yelling and slamming the window without any concern for me, a customer, because their “headsets” not working. Instead she just screamed. Then another male employee refused to give me her name saying he didn’t know it which was laughable and and an outright lie. She, the so-called manager was a shortish, plump, white woman, with a curly fashionable mullet hairdo. At that point I pulled out - she said if I wanted food I would have to pull around - as if I would trust any food from her after that. She needs to be trained or fired for lack of customer service skills. Not once did any of them apologize for the wait. Sad business practice to scream at a customer who was inconvenienced instead of just taking a simple...

If could give 0 stars I would that should be a option when making reviews. It was the worst experience I've had in years and I should've know better than to eat burger king, I haven't eaten there in 20 years and I know why. I ordered 2 spicy chicken sandwiches and tried to order 2 six piece nuggets which was clearly written on the menu 4 piece chicken nugget and 6 piece nugget. Carlicia the lady who took our order said they didn't have 6 piece and only had 4 and 10 piece....stupid. I went ahead and said ok cause my fiance didn't want to make it a big deal. So we went ahead with our order, she said it'll be 6 mins for our spicy chicken and for us to pull to the front of the building which we did. When we got our food the nuggets had some white stuff on 1 of the 10 pieces took it back got another one and didn't check the spicy chicken sandwiches because what could've been wrong with them when we just waited 6 mins for them? That was the driest chicken sandwich I've ever had, the chicken was dried out to where it was dark meat instead of a white meat chicken breast like it's supposed to be... there was zero sort of condiment on it which maybe would've helped with the dryness of that piece of meat. I couldn't even stomach it let alone swallow it from how dry it was cutting up my gums and roof of my mouth dry. I know better than to give burger king the benefit of the doubt no matter how hungry I am or how conveniently close it's located to me or...