First and foremost I know the risk of ordering off of doordash. I don’t usually drink my drinks from door dash but I wanted a smoothie so i ordered one. I went to door dash first and wanted a refund because I as I was drinking my smoothie this came up from my straw. I contacted Tropical smoothie and i spoke with a manager that was on duty at the time. He told me the general manager wasn’t there at the moment and would reach out to me to discuss how we can resolve this. In the meantime I could bring the smoothie back into the location and get a free smoothie. I declined. One i was at work and couldn’t leave work to just bring a smoothie back, two I didn’t want another smoothie knowing something was in the first one. It’s been a week and i have not heard anything back from either of them. This is very unsafe , anything could’ve happened. This could’ve turned out differently if I didn’t notice in time. Not knowing where this could’ve came from , I was told that It couldn’t have come from a machine or anything because they clean them. Again it is still very unsafe and very disappointed nothing was resolved when i could’ve taken...

I have been a customer of this establishment for over three years and have always received good service with the exception of today. The girl who served me was in a bad mood and I noticed it from the moment she started making me my smoothie. I told her: sweetheart, the color of that smoothie is very light, could you put a little more spinach please? and she answered: - That is the color and not. I won't put any more spinach in it. I told her: -Put more spinach, it doesn't matter if you charge me extra. She gave me the milkshake and called the manager, who without asking me anything, he just told her to get my money back, threw my smoothie in the trash and walked away. The rudest attitude I've seen in all the time I've come here. I will definitely not return...

I really enjoyed the peanut butter cup smoothie I got last night it was delicious.Thats the only reason I'm giving 3 stars.. However the service my boyfriend and I received was not so great. The girl who took our order barely said a word and was super rude. We actually started off trying to go thru the drive thru and sat at the speaker waiting for someone to take our order for over ten minutes. Some other guy pulled in and walked right in to where he got his order taken right away. We decided we would just go inside since we weren't getting anywhere in the drive thru. When we went in there was at least 6 workers but none of them came to the counter to take our order STILL. After standing for 5 minutes inside we were finally approached by the rude girl who...