Marco's Pizza — Restaurant in Loveland

Well, this sucks! After three years here at the Loveland store and 3 years at the White Oak store as weekly if not sometimes twice a week customers, we are sadly not going to order from Marco's again :( I called to place an order the same order I always get XLG cheese and XLG Pepperoni sometimes i get a cheesy bread when I fill out the surveys which by the way I give all 5 stars and amazing reviews and get my free cheesy bread. So my order total is usually around $22 bucks with just the pizzas and around $27 with the cheesy bread. Well, we bought a house recently and have called the same Marco's at least 3 times in the past 3 weeks and my address wasn't updated again and the girl on the phone while nice, asked for my address. I placed the order and was about to give her my card # when she said the total was $30..I asked her if they were put in for the same amount that i usually get about 10.99 for the pepp and 9.99 for the cheese and she wanted to argue with me and say that they don't have that special anymore. It's not a special its just the price they give me the pizzas for b/c i call there all the time. Well I guess they have switched over to this new system my inof never saves...

The location seems to be unable to deliver correct orders in a timely manner. We always have issues with this location. Last time we ordered it took 3 hours to finally get the correct pizza. This time we talked to the manager when we placed our order. I asked him to make sure our order was correct. I asked him several times to make sure it was correct. It was not, we were missing items. I called back and asked them to bring me the other items I ordered and paid for, they did not.

This location and its managers clearly don’t care about the business. They don’t care about the customers. They don’t care about their food.

There are a lot of pizza restaurants in the area. Save yourself and your family the aggravation and have a good dinner. Order from...

Marco's pizza isn't bad. It's not great, but it's not bad. I bought a cheese pizza for $5 and was charged the $5 for the pizza, and an additional $284.32. Not really sure how that happened. I was assured that the transaction would not go through, and the money would not be taken out of my account. It was. I was assured that it would go back in my account the next day. It didn't. On day 3 of missing almost $300 from my bank account. I've got bills to pay. I've called customer service and left messages. None of my calls were returned. I've emailed customer service. Nobody emailed me back. I was told that the franchise owner would call me. They haven't. Next step is going to be...