Yoshinoya - Maywood — Restaurant in Maywood

As soon as i got to the drive thru the person taking order seemed rushed eventhough there was no car behind us. As i got to the window they were unprofessional and seems to have a inside joke involving me that i was not aware of. I requested extra teriyaki sauce in which the cashier inform me that it was extra which i payed for the extra sauce. The cashier never mention that she was going to get them so it was assumed it was in the bag. To my surprise it was not in the bag. On top of the attitudes of the cashiers and my missing items (teriyaki sauces). The cashier had the audacity to go tell the manager Caesar that she had told me to wait and turn the whole narrative around not counting that i have dash camera in my work truck where it shows the whole encounter. Point of the story is that there should be better training for employees and the person running the store. If only there were some accountability taken on behalf of the cashiers or manager that it was a simple mistake and tell the employees to respect and to be professional at all times i would have not...

If i could give 0 stars I would. The customer service is beyond horrible. All the employees work as if it was their first day on the job. The drive thru line wrapped around the block and inside was just as bad. Slow orders, wrong orders, missing items. I asked for my money back and the manager was upset about it and snatched my card out of my hand. If you hate your job so much, go find a new place to work. Also, if you know the stove isnt working, which you need to cook the beef. Then put up a sign, dont have me order and then make me wait 30 mins to tell me you cant complete my order. Make it make sense. Someone shut this place down, or get new management. Most of the reviews are negative and true. Dont waste your...

I was a little annoyed because i walked in and one employee was cleaning but ignored me completely and the other one was pretty busy with the drive thru customers, she acknowledged my presence but didn't say a word to me or to any of her fellow employees about taking my order. I was about to ask for the manager when Rachel stopped stocking the lobby and took my order and did a fantastic job providing some good old fashioned service. The food looked appetizing and it tasted delicious, but i ended up impressed by Rachel's actions more than anything because you hardly see that sincere smile nowadays. There's plenty of parking and the store looked really cleaned and organized. Portions were a little bit on the skimpy...