Cafe Del Rio — Restaurant in Mesquite

VISIT: 12/16/24 around 8pm

This location was dead (very very slow) by the time me and my plus 1 arrived, keep that in mind when reading this review.

FOOD: 5/5 -Very delicious, seasoned perfectly, i highly recommend getting the Beef Fajita Burrito*, it puts the regular beef to shame!.

-Although the food did take a little longer than expected it did arrive burning HOT (temp wise)which is great.

-The Diablo Queso* was hot and fresh, went great with the chips and cheese, would Highly recommend it to those who love Spicer Queso. SERVICE: 4/5 -As mentioned before the place was very slow (as in customer traffic), yet the food did take a little longer than expected to arrive.

-Our waiter was very attentive and friendly, she made sure to take care of us, as well as go above and beyond and recommend us different items for take out (i.e Desserts).

-Close to the end of our meal staff began to use vast amounts of bleach which overwhelmed our table, so much so the aroma of bleach neutralized the aroma and taste of the food, highly affecting the remainder of our meal, and dessert. Truly a punch to the nose in terms of Bleach Intensity. BUILDING: 5/5 -The lobby and surrounding areas were very clean maybe even spotless.

-The decor is always on point! they don't go overboard when it comes to TEX-MEX, very festive atmosphere.

-The music playing was appropriate and went hand in hand with the interior theme (decor).

(Some other Tex-Mex locations have hip hop and such playing which ruins the mood) CONCLUSION: -This is a great location when it comes to Tex-Mex food, the staff are very friendly and the food is cooked with a lot of love.

-It is located in a VERY BUSY area especially on the Weekends, so keep that in mind.

-I highly recommend this location for Family Gatherings, After-Church dining, or Dates.

Thank you for the meal, i shall return...

I rarely leave negative reviews, but my experience at Café Del Rio was so disappointing that I feel compelled to share.

From the moment I walked in, the restaurant was chaotic. In hindsight, I should have taken that as a sign to leave. After a long wait, I was taken to a dirty booth. Not only was the seat greasy but there was a plate with dried cheese still stuck to it at my table. I sat down nevertheless, and then understood why everything looked so greasy. The chips and salsa that came later on were greasy. My margarita was also a disappointment as it tasted like dishwater. No tequila in a Mexican restaurant??

But wait, there’s more. My table was confused with another table three separate times—food was brought that was not my own before I even placed my own order! Needless to say my waitress was slow to take my table’s order. When the food finally arrived, my order was wrong (how do you confuse fish with brisket??). By that point, I had already spent over an hour at the greasy restaurant and had to leave for a movie—so I did and without ever getting a chance to eat since the corrected order never arrived. I received no apology, nor an offer to compensate me for my frustration, such as discounted dishwater (I mean margaritas).

I caution others against dining here if they value good service and basic...

Originally a year ago I posted and gave 5 stars. Today, we ate a snack with drinks at OTB. We were going to head home and decided to get food to go. We instead went to Cafe Del Rio because in the past we could get better and abundant Frajita Chicken and tortillas to go at a more reasonable price. We ordered a Mud Slide and a beer. We then ordered the chicken, tortillas with a small pico de gio to go. sadly, they now charge for EVERYTHING!! Even the condiments and there is a FEE for ALL TO GO ORDERS!! The quantity of chicken is smaller. I couldn't believe they are charging for what should come with the chicken!! If it hadn't been for the Manager Jackie, we would NEVER have been back! Thank you Jackie for listening, explaining and trying to defuse the situation and not leaving your bartender to just throw their hands up like the heavy set male Manager did (who refused to speak with us and was allowing the food to be thrown away and lose a long time customer). We will be back now and we know that the new owners are just $$$$ hungry!! Oh and they raised their prices on everything as well. Again, 100% Customer Satisfaction thanks to...