Friendly service and hot food...
Sure sometimes you have to wait to be sat but that's one of the perks of eating out. Have you ever been a server? It's really not as easy as you'd think. If you have to wait a few minutes before even spoken to by your server notice the amount of tables they have and just imagine the customer demands they have. Yes they want to take care of you and when they do you will be pleased. The cooks don't have it easy either, especially if someone sends food back or something needs to be prepared first.
Yes, I've been a server and yes I've served here. I have a greater appreciation for the ones that are working here now because I've been where they are.
As for management, I stared Oct 2016 when the reopening happened. Higher up managing people left and things became a lil hectic. Yes the wonderful manager that was here (Susan) left and many have come and gone. The current GM, Rebecca seems to be running the joint like it should be. It's clean, the servers and cooks seems to get along and focus on work. They are always doing something work related or talking to their tables, building a positive rapport and a regular.
So before you leave a nasty review take a look at the situation, YOU didn't want to cook, YOU wanted the dining out experience, everything you might complain about is part of...
Read moreI tried to place an order online several attempts the other morning before getting ready to take kiddos to school. The website refused so I called it in. Order was called in by 6 am and was suppose to be ready by 630. I got there around 620 and only 1 customer was inside eating, but they hadn't even started my order! At 638 I told them I have to leave in 2 minutes with or without food. They rushed and provided most of my order. Only 1 item left and when I asked how much longer the staff gave me grief about it. So I said never-ending and ran out so I didn't get the kids to school late. What a ridiculous restaurant. I've ordered from there about 5 times in the last 6 months. The 1st order was the only one that was right. The 2nd order I was served hard frozen waffles and French toast. Awful, and when I called about it I was told I could come back and get more. I wasn't able to come back and they should've offered a refund but didn't. Same thing as a couple days ago when I had to leave without my entire order I should've received a refund or at least a partial refund. I mean right is right. I will never spend money at another Denny's. Avoid the one on wall street at all costs people. Don't waste your...
Read moreI visited this location three weeks ago, and after thinking about what I saw, I had to write a review. My party of three sat down at a booth in a relatively empty restaurant. Our server came to take our drink order, and was very cold and blunt in her manner. You could tell she was not a fan of us for whatever reason. She delivered our drinks and took our order, and the only friendly thing she did was smile at my friend's baby as she walked away. We never saw her again. Just under 30 minutes later, our food was delivered by a much nicer lady. She refilled our drinks, and fixed the mistakes with our food. The food was ok, arrived hot at least. I went up to the counter to pay, and I could see into the kitchen from there. It was a sloppy, filthy, walls-stained-with-food mess. Not like someone hadnt cleaned up the night before dirty, but like hadn't had a good cleaning in 6 months dirty. I felt ill. I might go back and try to take a picture to post, it was that bad. This place makes Waffle House look like a good choice. Please dont eat here if you can avoid it. I know it's...
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