Cristina's Fine Mexican Restaurant — Restaurant in Murphy

Leaving a review in hopes that things change and will be different if we decide to go again. We went last Saturday, March 18th. We were sat very quickly, and our server was VERY nice, beyond this it was not good. Our party was 3 adults and 2 kids and we were seated with a very new server. I’ve managed a restaurant and waited tables, and the server should have never been on his own yet. We ordered the queso and when it finally came out, it was lumpy from being cold. We asked for it to be heated up, and it finally returned to our table a minute before our food came. Our food took nearly 30 minutes to arrive. When the food arrived, it too was cold. I ordered avocado soup, and they poured the chicken broth into the soup upon arrival. The broth was not warm enough to melt the cheese. I sent this, and the chicken enchilada back. It came back in our 5 minutes and was better. The others chose to eat cold food. Items that were requested ahead of time, like jalepenos and hot sauce weren’t brought as requested, and the hot sauce never made it, despite being asked three times. Our server has great potential, as he was very kind, but he needs support. Management, give your employees the support and training to help them succeed. We paid and still left a 20% tip for great effort, but if we go back, it...

UPDATE: Went to get a "to go" order of 2 orders of fajitas on Mothers Day, there were only 4 tables with customers (first red flag). I tipped the bartender $5.00 to hand me my bag. Total Ticket was over $50! OMG. Got home, they did not send any tortillas for my 2 orders of $50 fajitas. Called the location and talked to the manager who arrogantly said "I am sorry". I replied not as sorry as my wife and me. He said I could come and get the tortilla's. I replied and let my food sit for 25 minutes and get cold. He just sat there silent. The competence of a manager and staff, who has 4 tables and a to go order to handle and Fails at it, is the appitomy76 of failure in my eye's. Enjoy my $50, it is the last you will get from me. And by the looks of your parking lot, you can't afford to lose any customers. There are 6, much better Mexican restaurants' within 2 miles! ORIGINAL POST (I Should have learned my lesson) I've been to Christina on 544 2 times. 1st time I got fajitas that seemed like they were cooked in a microwave, they were not steaming or grilled or anything. Awful. The 2nd time I ordered something different when the plate come out the enchiladas had already started to harden, before I received them they were cold. Both times they were not busy. Do not understand why I'm getting...

What happened Christina? Had to ask them to remake my mango margarita because there was very little mango. My friend’s looked and tasted as it should. Mine did not. The waiter asked if I’d like him to just add more mango. I actually had to tell him to remake it. My bowl of chips were almost all crumbs. My queso con carne was missing the carne. When I pointed this out, the waiter brought a side bowl of ground meat. I explained there was no way to mix the meat in with the cheese since the queso bowl was full of queso. I had to actually explain to him that he needed to take it to the kitchen and mix it up for me. Tableside guacamole was not prepared at the table. When I paid the bill, I paid in cash and told him to keep the change. He brought me the change anyway. And in case you are wondering…no, the waiter spoke perfect English. That was not the problem. It was the strangest experience. The staff was very friendly but the dining experience was a joke. It was so bad, it was almost funny; but no one is laughing. I went there to support local business but I don’t think I will...