Cafefornia Coffee Shop — Restaurant in New York

This is the first time I’ve experienced bad customer service at this cafe. I believe the person that opened this morning is brand new. He needs to be retrained on how to make different types of coffee beverages as well as handle customers who are not happy when he makes the beverage wrong. A latte is not mostly foam! That is a cappuccino, I asked for a latte. I was then told I couldn’t get even a receipt when I asked for my refund I was told to come back after 3pm today with no receipt! I paid using my card and I also was given back cash in hand instead of it being put back on my card. Very annoyed. I spent ten minutes of the morning to get a latte and it was wasted and I walked out with no latte! I used to come here almost everyday but after this and the way the employee handled the issue as if I offended him, I will not be returning to spend my money here again. I will go to Starbucks. I don’t mean to be THAT person but when you have a small business the practices and care for customers and training of employees should be important.

UPDATE: I have returned after this and my experience has been changed around. The opener has now become very informative on the different beverages and is very pleasant and even has remembered my order. I’m very pleased and appreciate the cafe for their continued training of the employees. The making of the lattes has improved...

Space is great, mostly inherited from former place, so it’s truly a shame the rest of it is a big fat NO. I don’t see how this place can last, given the general unfriendliness of the barista - on both occasions I was treated coldly, in spite of my efforts to be friendly. Coffee was not good, and I was given the wrong milk, then told that I ordered wrong. The place was pretty empty at 9am on a weekday, and I’m not surprise. If you want to succeed Cafefornia, you’re going to have to put some effort in. Maybe just open a deli somewhere else and let another business have this great spot. I...

I haven't been to this spot since the new owners took over the same space a few years ago. I decided to stop in and just get a coffee with milk. I'm far from a coffee snob and I can appreciate a dark roast. But honestly it tasted like this was darkly roasted in an ash tray. I've had better coffee at shady roadside diners. Please buy some better coffee and or do a deep clean of your coffeemakers because it was rough and like $5 for what is crazily cheap coffee. I didn't eat anything but everything was the typical commercial bakery muffins and croissants you see at hotels. Just...