Jade Garden — Restaurant in New York

My family and I have been eating here for 16 years. While I have had a couple of meals where the fried shrimp or sesame chicken are not freshly fried, I have NEVER had food that has gone bad, smelled bad, or had anything foreign in my food. I've never experienced anyone being rude to me , except once when the delivery guy looked disappointed that his tip was not enough for him.

They're always fast and they're always open late. I'm surprised their rating is as low as it is. The place itself is small, dim and unimpressive like all the other Chinese spots. They changed owners two or three years ago and I think their food is even better and fresher. Try their home made iced tea...

Me from buying there so many times when I would ask for pepper steak with white rice skimp on the meat , but still kept buying until a regular day , we ordered cause Chinese be our last options, hair we get , called the lady . When you call she always say jadfdde how may I help youuuuuuuuu. But when I called her back addressing the hair on the food she was like hello hello , acted like she couldn’t hear me . Mind you I asked to be delivered and gonna tell me to bring the food to show her. Never ever again I’ll buy from here and im telling my mom my dad my cousins and my grandparents. Bet they...

Bad customer service. When you call and ask for prices they hang up on you. They don’t want questions asked. Also they give you food fried in very very old oil. You can tell when their fries and shrimps are darker than any other restaurant. Their egg foo young was very dark and oily just awful and it’s sauce was expired worst thing ever. If I had eaten that nasty sauce I would’ve gone to the ER, that sauce smelled nasty. Yeah they have cheap prices but I guess we get what we pay for. Calling 311 on them just gross and save yourself a...