I usually do not judge any restaurant for just a simple reason and because no one is perfect. my family loves food and we go out twice a month at least. But last night I have a terrible experience in this restaurant after 4 years (almost 35-40 visits exclude Catering). I am not expecting a 5 Star service here but I really expect decent customer service with decent quality food especially when food cost is a little expensive and use some fancy name. We always order the same food. Mix Thais soup, Chicken lollypop, chicken Tikka Masala, Beef sizzling Mix Fried Rice and finally any desert. first, we notice utensil and napkin is changed and these are bad quality. then lollypop sauce is not good, Soup came but no side(other sauce to use in soup). then fried rice came and not good because smell Bad. we request to change and we notice he gave us the same rice with extra cook because rice has now burning smell. and you can guess if a dish requires 20-25 min cook then how he can give us same food within 5 min. we notice the waiter is not ok and ask him and he said, he is on the floor since 11am and we were there 9.30pm and it is only 2 tables in the whole restaurant. I did not say anything the whole time and I ask him to give us a check and also a to-go box for fried rice. I sometimes mention to people, please don't judge any book by seeing its cover. Our food isthe best food in the world.it is true that our community knows how to cook food but does not know how to eat and how to serve. We cook a dish for about 2 hours and eat within 5min. courtesy is contagious and I wish my community should practice. I am totally disappointed not because I paid the bill, I am disappointed because my friends and family love that place and now we need to find another place where customer service is the Value for the business. So this is not only this place this happens. there are some other Turkish, Indian, and Lebanese restaurants that are doing the same things. and it's true, when you make more money by getting those pandemic loans (like ppt etc) then you don't care about your business. But My request those Owners, Hey if you can't provide the service and quality that you advertise and then simply shut down your Business so then at least people can make their decision not to get disappointed. because people come here because they are hungry. God Bless all